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Hampton Inn Manhattan-Chelsea

2 1/2 star hotel
8/10 Good
(1574 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Hampton Inn Manhattan-Chelsea offers a convenient base for families exploring New York City. While some reviews mention smaller than expected rooms, many families appreciate the hotel's central location, making it easy to access subway lines and attractions. The included breakfast is a plus, and guests consistently praise the helpful and friendly staff. Families should be aware that rooms may be smaller than expected and that booking well in advance is recommended to ensure the availability of rooms suitable for their needs.

Guest highlights

The included breakfast was a great way to start the day.
The friendly and helpful staff were a highlight for many.
The central location made exploring the city easy.

About the hotel

A fitness center, valet parking, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.

Nearby attractions

Hampton Inn Manhattan-Chelsea is located in Manhattan, a neighborhood in New York, and is near a metro station. Empire State Building and Rockefeller Center are notable landmarks, and the area's natural beauty can be seen at Central Park and Bryant Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience to public transportation: 23 St. Station (7th Av.) is 4 minutes by foot and 23 St. Station (5th Av.) is 6 minutes.

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in all rooms: wifi (usd 4.95 per 24-hour period), free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

24-hour room service
Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Renovated entire property - may 2017

Nearest Airports

Airplane
La Guardia Airport
11 km from this hotel
Newark Liberty International Airport
16 km from this hotel
John F. Kennedy International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Manhattan-Chelsea
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

50%

4 star reviews

15%

3 star reviews

15%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Manhattan-Chelsea

Showing 1 - 10 of 20 reviews

Latest reviews (20)

S

Shannon

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

Overall things were as expected, high price for the quality of the hotel and room, but expected in NYC and for the location (which was very convenient by subway stops!). What brought my review down was the fact that when I booked on Expedia it guaranteed free change or cancellation prior to midnight the day before check in but when we called into the hotel they did not honor that and said it was 24 hours prior to check in — stating that it’s known that the hotel and Expedia’s policies are different, which is pretty unacceptable to me. We changed our plans around to keep the reservation as-is, in fear that when we finally talked to a manager or had the case handled 72 hours later it wouldn’t be honored, and it created some distrust with Expedia’s policy overall which is disappointing. Aside from that, the hotel facilities were good (although older and worn) — the beds were comfy and the a/c worked and the included breakfast fed our children well. They were quick to fix a leaky sink and give us a late checkout which was appreciated. I’m not sure we’d stay there again for the price, but overall were satisfied.
M

Michael

17 Jun 2024 - 20 Jun 2024
reviewed on expedia

3 out of 5 stars

Room and bath are smaller than expected. Would not recommend to families
M

Mathew

10 Apr 2024 - 14 Apr 2024
reviewed on expedia

4 out of 5 stars

Fantastic location. Comfortable family refuge.
J

Jeremy

18 Mar 2024 - 23 Mar 2024
reviewed on expedia

5 out of 5 stars

I was there during spring break and the breakfast rooms were full of families, european and American. I appreciated the breakfast buffet being included with my room, excellent hot water pressure in the shower every morning despite being on the 17th floor. The bath towels and bed linens were very nice..it is perfect for getting to the galleries in Chelsea or hopping on the subway to uptown or the west village. The Starbucks less than half a block away on the corner of 24th & 6th Ave. has a great staff and terrific music. There are three other hotels on this block but the Hampton inn felt cozy.
N

Norberto

23 Mar 2024 - 25 Mar 2024
reviewed on expedia

1 out of 5 stars

Paid for 2 queen bed room for 2 night's, they say Expedia overbooked and only have 1 king bed available for a family of 4 and no price adjustment. Second day they amend and found us a 2 queen bed for which I have paid but had to wait until check in at 3pm for new room. Counter staff was not that cooperative.
C

Claude

3 Mar 2024 - 7 Mar 2024
reviewed on expedia

4 out of 5 stars

I really liked this place because it is centrally located without being in the middle of times Square. Easy access to 3 lines of the subway if you walk only a bit. The room was small but in NY it was OK. We were 4 with 2 kids, everyone had enough space to relax on the bed but not enough to unpack the luggage (must so a little tetris). I find 70$ of valet parking pretty wild but near that location, it was all the same, some hotesl are even higher... I chopped one star because they seem to only have 1 elevator working sometimes (on the 2), the corridors are tiny and we waited sometimes 5 min for the elevator. Other than that, the breakfast was sometimes empty pretty fast and the seating area too in rush times... they refill it but with not much each time so there is always something missing. Nonetheless the kids could have the breakfast so thats the important thing
K

Kerry Amber

2 Dec 2023 - 6 Dec 2023
reviewed on orbitz

5 out of 5 stars

Hotel staff were wonderfully helpful and pleasant during our stay. Would definitely recommend this hotel to friends and family.
M

Martin

18 Aug 2023 - 20 Aug 2023
reviewed on orbitz

5 out of 5 stars

Betsy helped us check-in our bags first because we got there very early before any of the rooms were ready. She was awesome, and really sweet about our very tired family just off the red eye.
M

Mireya

14 Aug 2023 - 17 Aug 2023
reviewed on orbitz

5 out of 5 stars

This was our first time staying at this hotel and it definitely did not disappoint. The staff was super friendly and knowledgeable. Our room are spacious enough for our family and we recommend you consider your stay here.
P

Peter

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

They didn’t have a double bed room as I reserved and paid, they gave me 2 separate rooms even that I was traveling with kids. They didn’t go to clean the room even I requested via phone and in front desk, they didn’t want to compensate their mistake and on top of everything the front desk person was super rude. Stay away from this hotel!
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