Renaissance New York Chelsea Hotel

Great for families and kids

My family and I loved our stay at the Renaissance. The staff was welcoming accommodating and check in was very smooth and easy. We'll be back!

This property is right in the middle of everything you need access to and yet is off the beaten path enough to feel the hustle of New York leave behind you once hitting the hotel. Staff were super nice and accommodating. Rooms were great and very clean. Would definitely recommend to anyone for families and business!

This is an amazing hotel. Excelente for families, very clean, and the food at the restaurant is very good. Love the bottles of water they have for the clients, especially during summer.

The hotel is very nice and clean. Booking through hotels.com I got an extra 20% off which was great. I ended up spending less than the holiday inn express was charging! The room was a great size and very clean. Housekeeping was fantastic! On mornings where we wanted to sleep in they actually came back at a later time without us having to ask. We’d get back in the evening and our stuff would be picked up, beds made, and fresh towels. I’d say the housekeeping was the best part about the hotel! The beds were comfortable, shower was clean and nice. The location was great, plenty of shops/dining around. Checking out was easy and the doorman/valet had a cab already waiting for guests so we got to head to the airport immediately. Now to the cons. The rooftop lounge was annoying. The crowd, the fact that two elevators were designated to the roof in the evening, and sometimes the people working the elevators/front door were rude to hotel guests (sorry we’re not all young beautiful women like the ones going to the bar). We had to wait in line to go up to our room multiple times due to the elevator issue which isn’t ideal with a kid in the evening. Some nights it was a little noisy, but it didn’t really bother us. Overall, we were happy with the stay. The rooftop lounge is the main thing that we didn’t like about the hotel. Wish it had a completely different entrance and elevator.

It was a great hotel to stay at! We were there for 5 nights. The staff was so friendly and helpful each day. The hotel is beautifully decorated and clean. Also it is in a great location. Short walk to the metro, restaurants, and stores. The view from our room was perfect! Every night we had the amazing NYC scenery twinkling back at us with the Empire State building taking main stage. We will for sure be back in the future and recommend Renaissance NY Chelsea Hotel to all our friends and family.

Great family trip. Check in was quick, easy & pleasant. The hotel is centrally located with easy access to public transportation. Rooms are updated and reasonably sized for NYC. Beds very comfortable. We had a great view of the Empire State Building.

We stayed as a family for 6 nights at the Renaissance. The hotel room was very clean, modern and comfortable - not a bad size for a New York hotel room. The bathroom was definitely bigger than previous New York hotels I have stayed in, which is a bonus when four people are sharing a room! We didn't use the hotel restaurant but there was a nice open lounge/bar area on the ground floor. The gym in the basement was well equipped (and quiet) with towels and water provided. The roof top pool was amazing with awesome views of the Empire State building. It's just a shame that hotel guests are only allowed to use it at VERY restricted times or not at all on some days. As a result, we only used the pool once, which I feel is a shame when it's such a great facility. I get that in the evening the hotel want to make extra money from the over 21s scene, but it would be nice for hotel guests to be able to use the pool during the day time. The location of the hotel is great - 5 mins walk from Madison Square Park/Flatiron and easy walking to the subway stations on 23rd street. The hotel was quite at night despite being in a busy area and with the rooftop bar!

I had book this hotel due to having a pool to take my family. We found out that we can not have access to the pool as it’s run by an outside company.

Some really friendly, thoughtful staff. Room was ready early for us which made a world of difference with a small child. Enjoyed our stay very much.