1/29

WestHouse New York

5 star hotel
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A 24-hour health club, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.

Nearby attractions

WestHouse New York is located in Manhattan, a neighborhood in New York, and is in a shopping district and near a metro station. Rockefeller Center and Grand Central Terminal are notable landmarks, and travelers looking to shop may want to visit Times Square and 5th Avenue. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or MetLife Stadium. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available daily 7:30 am–10:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Outdoor

Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
10 km from this hotel
Newark Liberty International Airport
18 km from this hotel
John F. Kennedy International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for WestHouse New York
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about WestHouse New York

Latest reviews (3)

A

Angela

28 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Amazing hotel, very friendly staff who really took care of you. Hotel is spotless and a fantastic location. We enjoyed the breakfast and the drinks and food on offer in the evening. I would definitely return to this hotel and would recommend to family and friends.
L

Luis

Invalid Date - 3 Jan 2023
reviewed on orbitz

2 out of 5 stars

I had a very bad experience during my stay and agree that the hotel is not at a 5 star level. The reasons for my bad experience are the following: 1. When I made my reservation thru Expedia it indicated that breakfast was included. 2. Also, there were no visible mentions that any additional charges apply. 3. When I got to the hotel at approx. 8.30PM with my Family (including 7 and 5 yo kids) the hotel staff indicated that we should pay USD50 for each adult per night which would increase my fee total with USD400! 4. When debating the non-application of the fee (including breakfast) they suggested that if we do not agree we can look for another hotel. 5. The final position was to only charge USD200 additional form the reservation with the breakfast. 6. Although better that was initially stated, it didn't save the process and situation upon arrival from a flight with kids. 7. When I called Expedia to complaint they said they could do anything about it. Nonetheless I will continue with my claims. In general, I wouldn't recommend this hotel.
P

Paul

18 Dec 2022 - 22 Dec 2022
reviewed on hcom

4 out of 5 stars

Exceptionally friendly staff. Fine location. Very nice breakfast and happy hour/dinner included. Average room size for NYC with nice bathroom/shower which is well-lighted, although lights in the bedroom are inadequate. My family and I had four rooms; all in all were pleased with WestHouse.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels