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Rachel
9 Jul 2024 - 10 Jul 2024
reviewed on hcom
2 out of 5 stars
We had to switch rooms the first smelled wet musty and moldy. You could see black mold in the ventilation. The carpet was pulling up in spots. Room was rubbed down. Second the smell wasn’t so musty, the lamp had a huge crack in it. A large stain on the couch. Elevators were small hard to fit the wheelchair in and the 3 other family members.
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Ron
28 Jun 2024 - 29 Jun 2024
reviewed on expedia
4 out of 5 stars
Older hotel and the pullout couch bed was ridiculous for anyone except for kids. Otherwise safe & clean. The staff were friendly & very helpful.
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Nathalie
19 May 2024 - 21 May 2024
reviewed on hcom
4 out of 5 stars
Great stay with kids at the Manhattan Club, room was dated but clean and comfortable. We appreciated the space and proximity to everything. Friendly staff, helpful. We would definitely come again and highly recommend it!
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Rebecca
18 May 2024 - 19 May 2024
reviewed on expedia
5 out of 5 stars
Fantastic location and staff were friendly and helpful! Would stay here again, especially with family and kids in their lovely suites!
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Brenda
9 May 2024 - 12 May 2024
reviewed on expedia
4 out of 5 stars
I took my two adult daughters on a weekend away, we got a junior executive suite, and the size was perfect for us! The location was excellent and surface was great.
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Margaret
25 Apr 2024 - 26 Apr 2024
reviewed on expedia
4 out of 5 stars
We had a lovely stay and enjoyed the space of our room. The hotel is very convenient to the subway and central park (close to wonderful playgrounds for those with children). The in-room thermostat didn't seem to do anything though and it was a very warm stay. The elevators are overtaxed and getting downatairs at 9 am or checkout took ages.
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Kandice
14 Apr 2024 - 17 Apr 2024
reviewed on expedia
3 out of 5 stars
1 It was terrible that we booked family room and gave all details of guest staying, yet when we arrived and unlike ALL other hotels we have stayed in, the room was not set up for all guests. The childrens bed was not set up ready for us...we were exhausted after travel and wanted to get the children to bed...we couldn't. When we made the hotel staff aware, wecwere told it was our responsibility to make extra beds!!!!! & that it would be a $40 charge if we wanted them to. These were not extra beds that we had just let them know about, it was beds that we booked from the begining with our stay and pre planned.
Other than the above, the rooms were clean, although a bit dark. Very handy having the kitchen area and space.
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Husam
8 Apr 2024 - 9 Apr 2024
reviewed on orbitz
5 out of 5 stars
Great for families
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Shaun
24 Mar 2024 - 2 Apr 2024
reviewed on hcom
5 out of 5 stars
We had a penthouse suite which was amazing very clean and daily room service was very good, hotel was in a perfect place for us just five minutes walk to Central Park and only 20-30 minutes walk to 5th avenue shops, Empire State and the Rockefeller building. Lifts are always very busy so quick tip there are two more hidden away just head to reception and turn left through the side door to find two more lifts rarely used.
A superb family holiday in an amazing city thank you Manhattan Club and thank you New York
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Kristine
1 Apr 2024 - 5 Apr 2024
reviewed on expedia
5 out of 5 stars
We traveled as a family of four with two tweens and booked a penthouse suite. Staff was wonderful and rooms were very clean and updated. Beds were very comfortable - even the pull-out sofa bed. Elevators were small but never had to wait terribly long. Only disappointments were dining options within the hotel (the bar/lounge area just had snacks and an ok continental breakfast - great bartender, though!) and we only got our turndown service with liquor on two nights - the other two we just received chocolates. We were really bummed the private terrace wasn’t open, but that was the weather’s fault. Overall, we had a lovely stay and would definitely stay here again.