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CIVILIAN Hotel

9.4/10 Exceptional
(1777 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

CIVILIAN Hotel is a stylish and well-located boutique hotel, perfect for a city break. While rooms are described as cozy, the hotel boasts fantastic amenities including multiple highly-rated bars and restaurants, such as the rooftop Starchild bar. The hotel is praised for its cleanliness, friendly staff and convenient location in the Theater District, making it easily accessible to shows and other attractions. Families should be aware that the hotel may not be suitable for young children due to the vibrant atmosphere, particularly on weekend nights.

Guest highlights

The exceptional staff, described as approachable, helpful and friendly.
The multiple bars and restaurants, including the stylish rooftop Starchild bar and the Rosevale Kitchen, which offer high quality food and drinks.
The convenient location near the Theater District, making it easy to access shows and other attractions.

About the hotel

This smoke-free hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out and tour/ticket assistance are onsite. Housekeeping is available on request.

Nearby attractions

CIVILIAN Hotel is located in Manhattan, a neighborhood in New York, and is in the entertainment district. Times Square and Rockefeller Center are notable landmarks, and the area's natural beauty can be seen at Central Park and Bryant Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Luggage storage
Tour/ticket assistance

Accessibility

Braille signage
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Portable shower seat
Raised toilet seat
Roll-in shower
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
10 km from this hotel
Newark Liberty International Airport
17 km from this hotel
John F. Kennedy International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for CIVILIAN Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

64%

4 star reviews

21%

3 star reviews

7%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about CIVILIAN Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

C

Cynthia

13 May 2024 - 15 May 2024
reviewed on expedia

5 out of 5 stars

They are not kidding when they say cozy queen, but if you're any kind of traveler like me, you don't spend much time in the room. Great location, great staff, and an absolutely gorgeous hotel! I will definitely stay here again!
T

Todd

23 Mar 2024 - 24 Mar 2024
reviewed on hcom

5 out of 5 stars

Great thestre themed rejuavanated to every detail great property effecent and cozy perfect for theatre goiers fun or just a few nights in the city round town baths are equivalent to the higher priced 5 star propertys slightly smaller but effecently pampering two thumbs up as bert abd ernie would say , im pretty sure thats there real job they revue hoteld ylthstschow the pay for thatcswanky apartment on sesame street oh its a great place for kids i would say lots a buttons a theatre lights and gadgets to play with the staff couldnt be more happy to put up children of all ages there top notch . Bring your kids to see a broadway show! I laughed i cryed it was better then cats !
S

Sara

26 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

I’m a return guest and would come back again and again - the property is clean and all of the (funky, industrial) amenities and spaces are well maintained. The staff is approachable and helpful and the in house dining spaces (Starchild and Rosevale) are top notch.
E

Elizabeth

23 Jan 2024 - 24 Jan 2024
reviewed on expedia

5 out of 5 stars

I love it from the moment I walked in till the moment u walked out the bartender at the starchild rooftop where also amazing recommend that as well
M

M Julie

7 Sept 2023 - 10 Sept 2023
reviewed on orbitz

5 out of 5 stars

Last week was our 2nd stay at CIVILIAN, again for Armory and Art Week. Didn't disappoint! It was exciting to visit Rosevale Kitchen, the Cocktail Room and Starchild Rooftop, all of which opened after our first stay. As fantastic as CIVILIAN is, its number one asset are the staff--an A team! Cassandra, Akbar, Inga, Adriana, Alec, Michael, David and Nick are amazing! Thank you for a wonderful visit, and see you next time!
C

Christine

3 Mar 2023 - 9 Mar 2023
reviewed on hcom

4 out of 5 stars

I'm a little conflicted because overall the hotel was great, but the "cons" make me question whether I'll return. PROS: #1-Excellent location, especially if you're planning to see a lot of shows. Far enough away from Times Square to avoid the noise and crowds, but accessible to theatres and Hell's Kitchen restaurants. #2-Friendly, accommodating staff. It's clear they are short staffed but went out of their way to say hi and problem solve. #3-Cleanliness. Room and bathroom were spotless. #4-Super comfortable beds and pillows. #5-Bathroom had heated floors, great shower. CONS - #1-Blackout shades did not cover the width of the window, so for the light sensitive, this is a major issue. Room was very bright at night and early morning from the light seeping in on 3 sides. After a long day of walking and exploring, a good night sleep was desperately needed but never happened. Staff tried to help by asking the engineer to see if it could be resolved, but to no avail. This is an easy fix-replace the shades that don't cover! #2-Rooftop bar is a "scene." There's a DJ on weekend nights that plays until 1, 2 am. Might not be a con for everyone, so be aware. I was 7 floors below, at the opposite end of the building and still heard the bass thumping. But only on the weekends. Weekend nights are also very busy with club guests, so more people, longer elevator wait. Bottom line: If you're light/noise sensitive, come prepared! Also wouldn't recommend for families w/small kids.
C

Candyce

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Absolutely amazing. I loved the coziness of the room although the air circulation was poor. The Starchild lounge on the 27th floor was super chic. Enjoyed the Only Fans Martini. Definitely coming back
P

Peechee

6 Jan 2023 - 7 Jan 2023
reviewed on orbitz

4 out of 5 stars

Beautifully maintained boutique hotel conveniently located in the Theater District. I appreciate the music inspired theme with nicely framed prints and the details that the hotel represented. Modern yet chic room which quality toiletries from Public Goods. The hotel has a gorgeous rooftop called Starchild; it felt upscale but not over the top. Drinks were delicious and service was quality. I would recommend
J

James

30 Dec 2022 - 1 Jan 2023
reviewed on hcom

4 out of 5 stars

Very clean but very small rooms so don't be surprised. Perfect if you’re planning to spend most of your time outside if the hotel but if you do want to hang out the rooftop bar Starchild is great with amazing bartenders, shoutout Brandon.
R

Rebecca

Invalid Date - 15 Dec 2022
reviewed on orbitz

5 out of 5 stars

The Civilian was well curated and stylish. Loved the atmosphere of the room, the Rosevale Cocktail Lounge, etc. Super clean! Wish we would have gotten up to Starchild on the rooftop but there was an event going on. Everything seemed very special. Would HIGHLY recommend!
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