1/29

W Dubai - The Palm

5 star hotel
Connecting rooms
9.2/10 Wonderful
(615 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The W Dubai - The Palm is a popular choice for families, offering spacious rooms with balconies, a fantastic pool area with separate sections for families and adults, and a dedicated kids' club. Families consistently praise the welcoming and helpful staff, who go above and beyond to make guests feel comfortable. The hotel also boasts stunning sea views and a convenient location. While some guests have noted that the hotel can be busy at weekends, the numerous amenities and the generally positive atmosphere make it a strong contender for family holidays.

Guest highlights

The incredibly friendly and helpful staff who go above and beyond.
The spacious rooms with balconies offering stunning views.
The fantastic pool area with separate family and adult sections.
The dedicated kids' club.

About the hotel

Catch some rays at the beach or spend the day relaxing at W Dubai - The Palm's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.

Nearby attractions

Located on the beach, W Dubai - The Palm is in Palm Jumeirah, a neighborhood in Dubai. The Walk and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Jebel Ali Race Course. Take an opportunity to explore the area for water adventures such as water skiing.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free cribs/infant beds
Indoor pool

Wifi

Available in all rooms: free wifi and wired internet

Food and drink

2 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service
4 restaurants
Continental breakfast available for a fee daily 6:30 am–11:00 am: aed 160 per person

Spa

11 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - thai
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 outdoor pools
24-hour fitness center
Aerobics classes
Arcade/game room
Beach volleyball
Children's pool
Full-service spa
Indoor pool
Racquetball/squash
Sauna
Volleyball

Outdoor

Beach cabanas (surcharge)
Beach loungers
Beachfront location
Garden
Picnic area
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby
Reception hall

More

Designated smoking areas

Nearest Airports

Airplane
Dubai International Airport
30 km from this hotel
Sharjah International Airport
48 km from this hotel
Abu Dhabi International Airport
88 km from this hotel
map

Reviews that mention...

Family Reviews

for W Dubai - The Palm
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

31%

3 star reviews

6%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about W Dubai - The Palm

Showing 1 - 10 of 16 reviews

Latest reviews (16)

R

Rohan

5 Sept 2024 - 8 Sept 2024
reviewed on hcom

5 out of 5 stars

We absolutely loved our stay at the W Palm! Everything was beyond perfection and the staff were all the loveliest. Everyone was willing to go above and beyond at all times for everything without being asked, made the stay super special. From the cleaning staff to the reception and everyone was just extremely nice and made us feel very welcome. The pool area was perfect for our 2 year old and also the kids club. Room was super spacious and we loved spending time at the balcony. They did a little birthday set up for our 2 year old who loved it so much - thank you! We will definitely be coming back in the future 🌴💖
S

Samantha

30 May 2024 - 4 Jun 2024
reviewed on hcom

5 out of 5 stars

Oh my we have enjoyed a fantastic 5 nights at W Dubai - The Palm. Really welcoming from the start. Food fantastic, DJ for the adult pool great. Plenty of beds to lounge. Also a wonderful group of family pools and the beach is a super view and area to watch the sun go down. We were part working, but our downtime was great fun. Lovely staff team throughout and plenty of taxis available to take you off to see the sights. No issues with traffic and we will definitely return soon. I forgot to mention that we had a lovely view day and night of the local area.
D

Dr. Abdulah

2 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

Beautiful family vacation
I

Inderpal

3 Apr 2024 - 5 Apr 2024
reviewed on expedia

4 out of 5 stars

Enjoyed my stay for a couple of nights with young family. Good value for money.
J

Jason

19 Feb 2024 - 24 Feb 2024
reviewed on expedia

4 out of 5 stars

Stayed at the W palm during feb 2024 half term with 2 and 5 year olds, the staff were great with the children which made the holiday so much more enjoyable. Hotel is trendy, and busy at weekends (esp Friday but all of Dubai is as expats party in the hotels), but we just went out for the day. There are adult only areas, which is fine as still pool/beach/kids club/restaurants you can use. Dubai has so many choices when looking for a hotel, but I’d recommend the W for families.
H

Hakan

13 Feb 2024 - 17 Feb 2024
reviewed on hcom

5 out of 5 stars

The hotel boasts a pleasant location that offers a tranquil atmosphere, complemented by stunning views of the sea and the Palm Jumeirah area. The staff is incredibly welcoming, always smiling, and genuinely dedicated to ensuring guests have a delightful and joyful experience. The pool area is thoughtfully separated into family and adult sections, adding to the overall appeal. The rooms are roomy and comfortable, while the balcony provides the perfect spot for enjoying coffee in the morning and evening.
P

Philip

9 Feb 2024 - 16 Feb 2024
reviewed on expedia

3 out of 5 stars

Great hotel for adults, but two areas for improvement to be considered a family friendly hotel. 1) Loud music most nights making it difficult with young children; and 2) Food options for children weren't great as part of the half board package
A

Anire

29 Jan 2024 - 5 Feb 2024
reviewed on hcom

5 out of 5 stars

Hotel was amazing, staff very helpful, room clean and spacious. Amenities in place, lovely rooftop bar and restaurant. Pool and private beach amazing and lots of activities to do for adults and children.
S

Samuel

20 Dec 2023 - 23 Dec 2023
reviewed on expedia

4 out of 5 stars

Great place if you are looking for a quiet relaxing place, very quiet comparing other places we stayed. Amazing rooms but boarding for a family with adult kids
S

Susanne

22 Oct 2023 - 28 Oct 2023
reviewed on expedia

5 out of 5 stars

W is a lovely place with excellent food, drinks and service. As a couple or family simply a place to enjoy.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels