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Jumeirah Zabeel Saray

5 star hotel
Kids stay free
9.4/10 Exceptional
(1006 verified Hotels.com guest reviews)
See verified family reviews (35)

generated by AI based on family reviews

Overview

Jumeirah Zabeel Saray is a superb choice for families, offering a luxurious and tranquil escape. Guests consistently praise the exceptional service, with staff described as attentive and friendly. The hotel boasts a beautiful pool and a wide variety of dining options, catering to all tastes. Families particularly appreciate the kids' area and the overall family-friendly atmosphere. While the kids' club could be improved, the many other amenities more than compensate.

Guest highlights

Attentive and friendly staff
Wide variety of food options in restaurants and room service
Beautiful pool
Family-friendly atmosphere and kids' area

About the hotel

Catch some rays on Jumeirah Zabeel Saray's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.

Nearby attractions

Located on a private beach, Jumeirah Zabeel Saray is in Palm Jumeirah, a neighborhood in Dubai. Burj Al Arab and Ski Dubai are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Walk and Dubai Marina Mall. Don't miss out on a visit to Wild Wadi Water Park. Scuba diving, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

Popular amenities

Family friendly

2 indoor pools
2 outdoor pools
Children's pool
Free cribs/infant beds
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
24-hour room service
8 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–11 am: aed 170 for adults and aed 85 for children
Coffee/tea in common area(s)

Spa

42 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Thalassotherapy
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 indoor pools
2 outdoor pools
2 outdoor tennis courts
Children's pool
Fitness center
Full-service spa
Kayaking
Motor boating
Motorized watercraft
Playground
Sauna
Shopping
Steam room
Tennis
Windsurfing

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Beach towels
Designated smoking areas

Nearest Airports

Airplane
Dubai International Airport
29 km from this hotel
Sharjah International Airport
47 km from this hotel
Abu Dhabi International Airport
88 km from this hotel
map

Reviews that mention...

Family Reviews

for Jumeirah Zabeel Saray
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

35 reviews

Review data

5 star reviews

80%

4 star reviews

11%

3 star reviews

6%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Jumeirah Zabeel Saray

Showing 1 - 10 of 35 reviews

Latest reviews (35)

M

Michel

9 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Our family of 7 felt extremely welcomed during our stay. We enjoyed a relaxing lay over after a long europe trip. Some countries need to visit Dubai to see and understand what true customer interaction and service really means. Cannot wait to visit Dubai again.
G

Grethel

24 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

This hotel and staff were superb! We enjoyed our stay as a family, everyone is so attentive and friendly. The restaurants and room service offered great variety of food, at all times! We had great coffee and drinks. The pool is beautiful, the hotel is wonderful. Thank you for an amazing stay! We would def be back.
M

MAYA

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Great staycation specially when u have kids! Very family and kids friendly. Loved the kids area
A

Akintayo

18 Feb 2024 - 22 Feb 2024
reviewed on hcom

5 out of 5 stars

A very lovely hotel full of all necessary amenities for the whole family
J

Jabir

23 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

This is my second visit at zabeel saray, I must say always pleasant to stay here. My family enjoyed here and specially the kids loved it. The staff here is amazing so accommodating specially Sana and William thanks you so much for your hospitality. I hope we can come back again
A

Attar

17 May 2024 - 23 May 2024
reviewed on expedia

5 out of 5 stars

Nice stay well trained staff excellent for family
A

Alexandra

25 Apr 2024 - 27 Apr 2024
reviewed on expedia

5 out of 5 stars

resort is beautiful and tranquil. it gives a feeling of vacation. staff is super friendly and club lounge is great. kids club could be improved, as not many toys are available.
E

Erfan

24 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

We are a family of four. Two 5-year-old and 9-year-old children were traveling with us. This hotel has wonderful programs for children. A family that has a child with them will have infinite peace in this hotel. The staff were extremely respectful and the atmosphere was amazing. I recommend this hotel to families.
M

Mohamad

6 Mar 2024 - 8 Mar 2024
reviewed on hcom

5 out of 5 stars

I did put a lots of reviews for hotels here in Dubai as I come twice a year for business but since this one was with family we decided to stay at the palm and the choice was between Atlantis and Zabeel Saray, seriously this was the best hotel I stayed at, the front desk upgraded us to a family suite which was a size of a one bedroom apart, the service and the breakfast is another thing to talk about
W

Willian

10 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

We stayed in February 2024 as a family of 4 including our 11 month old baby and we had an amazing time. The hotel facilities are outstanding but I'd like to take this opportunity to thank the management and staff for an amazing service that we received. This has been the best holiday we've had as a family. We loved everything but the hotel's main strength is the people working here. You're all stars making this a world class hotel. Thank you all.
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