Rixos The Palm Hotel & Suites

Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.

Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.

Perfect vacation with the family. Excellent service

The hotel was great for kids but was a little dated in areas and being at the end of the palm made it a long way to get anywhere. The all inclusive option is rare in Dubai and we always feel is a must with young kids.

it was amazing for kids. there was loads to do and the food was lovely too. we also had all inclusive and it was totally worth it however our room had AC issues and we were forced to move. we had a second room with better views however the shower knob broke and the AC still wasnt perfect. i felt we spent so much - we shouldnt have really had these issues. we have 2 small children too so it was really impractical. the manager did say he would give us a discount or upgrade the next time we decide to visit but not sure we will to be honest.

Great 5 star experience! Staff were all amazing which goes a long way. Hotel had great facilities and was very family friendly. Areas for improvement? 1 - quality of beds could be better/more comfortable. 2 - adding usb ports and better TV entertainment eg Netflix login capability would have been a bonus

i stayed with my husband and 2 kids for 4 nights in this property and we really enjoyed alot, everything was really perfect and speciallly kids friendly. staff were sooo kind and helpfull and friendly specially one named ONUR was really nice and helpful, he were sooooo kind and he was so kind specially he arranged everything for us from the time we arrived untill we left and he managed late check out for us because of kids as well so it was so helpful, and i really appreciate that. we definitley come back again.

First let me just say that the guest services at RIXOS The Palm Dubai Hotel and Suites started long before I arrived. I called the hotel a week prior to my departure and was transferred to Mr. Usman. Mr. Usman assured me that my stay at Rixos The Palm would be exceptional and it was!!! The location and the picturesque views from my well-appointed spacious Sr. Suite are simply beautiful. I am a World Traveler, Bonified Foodie and a Wine Connoisseur. I found all of the dining options at Rixos The Palm Dubai to be pleasingly delicious to my taste palate. I especially enjoyed the Lamb Kabobs at The LOCO Steakhouse and The Chocolate desert at the Lolivo Ristorante! Every single person from guest services to housekeeping to Concierge to The Ajana Spa were very professional and attentive. Whether you are a single traveler, like myself or planning a vacation for the entire family, the Rixos The Palm Dubai Hotel and Suites is how you want to experience Dubai! I highly recommend.. Jan

Rixos as we know it! We had again a wonderful experience at Rixos, this time at the Palm Dubai. I'll like to start with what makes an experience great - staff. Very kindly, helpful, experiences, customer caring staff. All staff from check-in, room service, cleaning team, in-hotel restaurant service staff, pool, Rixy club, etc. demonstrated a very high customer service level. They went over and beyond to help make our stay enjoyable. We highly recommend this hotel for anyone visiting Dubai and wants an all-inclusive, high-standard resort experience. We started with an upgrade of our room, from garden view to sea view at fifth floor. Entering a room with all sanitized, welcome basket etc. A note is that all various things in the welcome basket tasted very good. All facilities were with high standard, all food and drinks in the all-inclusive package was with a very good quality. Breakfast, lunch and dinner with a good variety during the week we stayed. We also tried the A la carte restaurants included in our all-inclusive package with both the Steakhouse and the Italian restaurants being outstanding. Pools had a good size, including adult only pool, and Rixy club for kids had plenty of options for kids. One little recommendation would be to change waterslides in the kid’s pool. It is ok, but very simple. Thanks to everyone at Rixos the Palm Dubai to make our stay being outstanding.

Stayed at the hotel for a week and May 22-29 on a bed and breakfast basis. Was very impressed and really only have a couple complaints. There was 3 of us in the room, plenty of space, breakfast menu very varied. Loved the pool area where the staff were great and never had to wait for loungers. The shower was fine however water was finding it's way into the toilet next door which is very dangerous for a toddler who could slip. While the palm is very nice me personally thought it was too far from central dubai. I prefer to stay closer in but if you have no plans to frequent central dubai regularly then I guess the location is fine.