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Waldorf Astoria Dubai Palm Jumeirah

5 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1002 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

The Waldorf Astoria Dubai Palm Jumeirah is a luxurious hotel that's perfect for families. Guests consistently praise the exceptional service and the amazing staff who go above and beyond to ensure a pleasant stay. The hotel boasts a beautiful pool area, which is a particular hit with children, though it can get busy. While the hotel's location might be at the end of the Palm, the calm and quiet surroundings, coupled with easy access to downtown Dubai via a free shuttle or affordable taxis, add to its appeal. Families also appreciate the high-quality restaurants, offering a variety of dishes to cater to different tastes.

Guest highlights

The exceptional service and incredibly friendly staff
The beautiful pool area, great for kids
The high-quality restaurants with varied menus
The calm and quiet location with easy access to Dubai's attractions

About the hotel

Catch some rays on Waldorf Astoria Dubai Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.

Nearby attractions

Waldorf Astoria Dubai Palm Jumeirah is located in Palm Jumeirah, a neighborhood in Dubai, and is near theme parks and on a private beach. Mall of the Emirates and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Jebel Ali Race Course.

Popular amenities

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Dvd player
Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Highchair
In-room child care (surcharge)
Laundry facilities
Playground
Soundproofed rooms

Wifi

Available in all rooms: wifi (aed 100 per 24-hour period), free wired internet
Available in some public areas: free wifi, wired internet (aed 100 per day)

Food and drink

2 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service
5 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:30 am–10:30 am: aed 170 for adults and aed 85 for children

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

3 outdoor pools
Children's pool
Fitness center
Full-service spa
Kayaking
Outdoor tennis court
Parasailing
Playground
Sauna
Shopping
Steam room
Tennis
Water skiing
Windsurfing

Outdoor

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Free pool cabanas
Garden
Marina onsite
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Beach towels
Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Dubai International Airport
25 km from this hotel
Sharjah International Airport
43 km from this hotel
Abu Dhabi International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Waldorf Astoria Dubai Palm Jumeirah
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

17 reviews

Review data

5 star reviews

88%

4 star reviews

6%

3 star reviews

6%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Waldorf Astoria Dubai Palm Jumeirah

Showing 1 - 10 of 17 reviews

Latest reviews (17)

S

Shukri

27 Aug 2024 - 4 Sept 2024
reviewed on hcom

5 out of 5 stars

You get what you pay for. If you're trying to remain cheap and penny smart better off staying somewhere not on the palm. You do get free water bottles in your rooms and by the pool, otherwise you pay for your drinks and food. This is not a complaint, I expected to pay for more wants and needs. It's just a response to the negative reviews. Anyway, my stay at Waldorf was wonderful, the staff are so polite and courteous. They were always ready to help no matter what the time. I believe you'll really be grateful for your stay if you are there with your children, the staff by the pool are so amazing. Not a single negative comment about the staff, the best ! Just some advise if you come along with some fussy eaters (the kids) prepare yourself for trial and errors because as good as the food is for breakfast, my kids struggled to eat porridge made by someone other than me, they also struggled with the texture of the bread, but this is obviously because our domestic produce is probably imported and made differently to Dubai's produce. But not to worry the children will eventually eat something. It would also be nice if they had a microwave in the rooms, as one of my kids loves a warm cup of milk before bed (but the exact temperature is something only mum knows). Thank you, for a lovely sunny break from the rain we're used to in Britain!
R

Rajesh

5 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Unique hotel, superior quality of the room and staff. Excellent stay with my family, highly recommend the hotel whilst in Dubai.
W

Weronika

2 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

Great place for families with young kids - very busy at the pool so definitely not a place for a romantic adult trip. The staff was amazing - especially the housekeepers and restaurant staff - just lovely. Restaurants are very good quality and food was great.
K

Khuram

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

Beautiful property. Really fun place to visit with kids. Excellent views
A

Anand

24 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

Excellent ambience and property. Very kids friendly too!
H

Harald

30 Sept 2023 - 7 Oct 2023
reviewed on hcom

5 out of 5 stars

Waldorf Astoria Dubai Palm Jumeirah is probably the best hotel in the Dubai area for a family vacation. The employees are extraordinarily kind. Their service level has no upper limit and exceeds most other hotels we have visited worldwide. The hotel location is perfect for a relaxing beach holiday including a number of water activities right on the pier by the hotel. The area around the hotel is nice, calm and quiet with little traffic. Beach beds are at all times readily available. In addition the hotel offers a free shuttle bus to down town Dubai and the cost of a taxi is low and affordable. Both the hotel room and the hotel area is clean at all times. The restaurants offer a variety of dishes that should suit any age. We highly recommend this hotel at all levels.
L

Lesley

22 Sept 2023 - 28 Sept 2023
reviewed on expedia

4 out of 5 stars

Wonderful overall stay , great service. The location is sort of at the end of the Palm, it depends what you are looking for. Ate at Lou one night and it was great, lots of vegan friendly options. I’d prefer an adults only hotel when on vacation- the adult pool is very small, the main pool is lovely but lots of kids. Overall was a good experience - my next trip I will for sure stay JB beach side, which is better located - currently there is construction around the hotel and on the road out. If you are booking excursions book them directly with where you want to go and not at the hotel.
T

Timo

1 Sept 2023 - 9 Sept 2023
reviewed on expedia

5 out of 5 stars

Really excellent Hotel. We missed nothing. Service was excellent (Pathum was our main cleaning person, very pleasant service). Food (buffet) was excellent and varied a lot. Pool area was great for the kids. I fully recommend the Hotel.
J

James

8 Aug 2023 - 13 Aug 2023
reviewed on orbitz

5 out of 5 stars

We are a family of four, two teen daughters, and what a fantastic stay we had. So glad we picked the WA! We booked the pearl club as a little extra and it did not disappoint, the service was excellent and the staff a credit to the hotel. I hope we come back!
Z

Zane

28 Oct 2022 - 29 Oct 2022
reviewed on orbitz

5 out of 5 stars

Wonderful place for families vacation
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