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The Retreat Palm Dubai MGallery by Sofitel

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(553 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Retreat Palm Dubai MGallery by Sofitel is a lovely hotel that's great for families. Guests consistently praise the welcoming staff and the excellent play area, which is a particular hit with young children. The hotel also offers a high standard of cleanliness and a delicious breakfast. While some reviewers mention a wellness focus, the hotel clearly caters well to families.

Guest highlights

Welcoming staff who go above and beyond
Excellent play area for children
Impeccable cleanliness of the rooms
Delicious and varied breakfast

About the hotel

At The Retreat Palm Dubai MGallery by Sofitel, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling.

Nearby attractions

The Retreat Palm Dubai MGallery by Sofitel is located in Palm Jumeirah, a neighborhood in Dubai, and is near theme parks and on the beach. Travelers who have shopping on the agenda can visit Mall of the Emirates and Dubai Marina Mall, while those looking for another kind of activity may want to check out Burj Al Arab. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Jebel Ali Race Course. Take an opportunity to explore the area for water adventures such as swimming.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Dvd player
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar
1 restaurant and 3 coffee shops
24-hour room service
Buffet breakfast available for a fee daily 7 am–10:30 am: aed 140 per person
Coffee/tea in common area(s)

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Aerobics classes
Archery
Art gallery
Bicycle rentals
Children's pool
Fitness center
Full-service spa
Motor boating
Outdoor pool
Outdoor tennis court
Sauna
Snorkeling
Spa tub
Steam room
Tennis
Yoga classes

Outdoor

Bbq grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Picnic area
Pool umbrellas
Rooftop terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library
Newspapers in lobby

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Nearest Airports

Airplane
Dubai International Airport
25 km from this hotel
Sharjah International Airport
43 km from this hotel
Abu Dhabi International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for The Retreat Palm Dubai MGallery by Sofitel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about The Retreat Palm Dubai MGallery by Sofitel

Latest reviews (4)

Z

Zeenat

27 Sept 2023 - 1 Oct 2023
reviewed on expedia

5 out of 5 stars

Lovely hotel and staff! Chris was very welcoming! Great for children, My 2 year old loved staying here especially thanks to Michelle and the hotels good play area.
A

Anjum

29 Jul 2023 - 9 Aug 2023
reviewed on orbitz

5 out of 5 stars

had the absolute pleasure of staying at The Retreat Palm Dubai MGallery by Sofitel, and it truly exceeded all expectations. From the moment we checked in, the exceptional service stood out. Saeed and Chris went above and beyond to ensure our experience was nothing short of perfect, surprising us with a wonderful room upgrade that truly enhanced our stay. Their attention to detail and genuine warmth made us feel like valued guests. One of the standout highlights of our stay was the impeccable cleanliness of our room, a credit to Bal Kumar's dedication and meticulousness. Walking into our room each day was a delight, as it was not just tidy but flawlessly presented, creating a serene and inviting atmosphere. When it comes to breakfast, The Retreat Palm Dubai MGallery truly shines. The variety and quality of options were impressive, ensuring a satisfying and delightful start to each day. The array of choices catered to every palate, and we found ourselves looking forward to the morning spread. As we reluctantly checked out at the end of our stay, it was evident that The Retreat Palm Dubai MGallery by Sofitel had left a lasting impression on us. The attentive service, luxurious upgrades, spotless accommodations, and delectable dining options combined to create a remarkable experience. Without a doubt, I will be recommending this hotel to friends and family, and I personally cannot wait to return for another unforgettable stay.
A

Ayodele

7 Oct 2022 - 14 Oct 2022
reviewed on orbitz

4 out of 5 stars

Lovely hotel, amazing staff. Great vibe and energy. Sea view was amazing as well. I can’t even complain, really excellent hotel! I did think that the fact that it was a wellness-first and family-first retreat could have been clarified in the listing. Other than that, it was amazing!
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