Embassy Suites by Hilton New York Manhattan Times Square

About the hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Near a metro station, Embassy Suites by Hilton New York Manhattan Times Square is in Manhattan, a neighborhood in New York with great shopping. Travelers eager for a bit of culture can stop by Broadway, while those who have shopping on the agenda may want to visit Times Square and 5th Avenue. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: 34 St. Station (Herald Square) is 4 minutes by foot and 42 St. - Bryant Pk. Station is 4 minutes.

Popular amenities

Family friendly

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 restaurant

2 bars/lounges

Coffee/tea in common area(s)

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:30 am on weekends

Free daily reception

Room service available

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Luggage storage

Multilingual staff

Porter/bellhop

Turndown service

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Phone accessibility kit

Raised toilet seat

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Rooftop terrace

Conveniences

Atm/banking services

Elevator

Front-desk safe

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

La Guardia Airport

10 km from this hotel

Newark Liberty International Airport

17 km from this hotel

John F. Kennedy International Airport

21 km from this hotel

Reviews that mention...

All reviews (34)accesibility (4)staff (14)location (10)sleeping arrangements (2)clean (4)dining (2)evening entertainment (1)family room (1)parking (1)

Family Reviews

for Embassy Suites by Hilton New York Manhattan Times Square

4 out of 5 stars

34 reviews

Review data

5 star reviews

41%

4 star reviews

35%

3 star reviews

9%

2 star reviews

6%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton New York Manhattan Times Square

Showing 1 - 10 of 34 reviews

Latest reviews (34)

S

Sokina

2 Jul 2024 - 7 Jul 2024

reviewed on expedia

4 out of 5 stars

We stayed with my family and everything was great. They were unable to fix the elevator, as it was very slow, and we had to wait for more than 15 minutes. Do not expect any toothbrushes or toothpaste. A big shout out to the front desk, especially to Adam, Michael, and Luis. They were super helpful and amazing.

G

Gustavo

26 Jun 2024 - 30 Jun 2024

reviewed on orbitz

4 out of 5 stars

Much smaller than any Embassy Suites that I’ve ever stayed at, but just what you’d expect from most NYC hotels. Tight squeeze for a family of three.

M

Mary

27 May 2024 - 29 May 2024

reviewed on expedia

5 out of 5 stars

Wonderful stay. All staff were friendly and helpful. Great place for families.

C

Crystal

28 May 2024 - 30 May 2024

reviewed on expedia

5 out of 5 stars

What I liked about the property was the movie center they have outside on the 3rd floor deck. It was really nice and a great idea to stay in and relax. It was close by so many things... loved the location. Had a really nice size gym as well. The staff was so nice. The only thing I didn't like was seeing the trash outside at night going inside the hotel. They collect the trash at night so thats why. I would recommend this hotel to friends and family. Next time I go back to NY I'm definitely staying here again.

D

David

2 Jun 2024 - 5 Jun 2024

reviewed on expedia

4 out of 5 stars

Good: Convenient location to TSq, ESB, restaurants, and a couple of subway stations. Front desk & staff were very kind & helpful. Room was quiet & comfortable, with 2 working TVs. Room was arranged nicely for having a kid in the sofa bed. NOT-SO-GOOD: Wait time at Heist restaurant was way too long. On one of our 3 days, housekeeping service did not come to our room until 5:00pm We asked for 3 extra towels... and got only one The fill tube in the toilet was broken, and would not shut off. We had to ask for a TV remote, which we received quickly. Finally, though it may also be true of many other Manhattan hotels... The surprise $30 daily Hospitality charge "food credit" is a complete rip off. But I guess that's why they do it, to make money. You would think a $400 room per night, would be enough. OVERALL

S

Szu-Yun

19 Apr 2024 - 22 Apr 2024

reviewed on expedia

4 out of 5 stars

I liked the happy hour everyday since they provided some small snacks and drinks for us to relax and chat with family. I also liked that the provided $30 every night for us to order food. The food was actually pretty good! However, it wasn’t communicated when we booked the hotel on Expedia and I wish we were told about it ahead of time. I also liked the breakfast but finding a seat in the morning was a pain. The shower in the room we stayed in had a weaker water pressure and the water was not going in on the first day. We reported this to the maintenance and they fixed it when we’re back. Appreciate it!

T

Tanya

24 Mar 2024 - 27 Mar 2024

reviewed on expedia

5 out of 5 stars

Would stay again with my family!

N

Nicole

24 Dec 2023 - 29 Dec 2023

reviewed on expedia

5 out of 5 stars

The hotel is located in a very central, walkable area - 10-15 minutes from Time Square and all the shows, 25 minutes to Central Park, Flat Iron, NYU, 45 minutes to NOHO/SOHO/Village, and about an hour walk to Little Italy/China Town. The actual hotel offers small rooms, but has nice amenities including nice shampoo, conditioner, an evening reception and free breakfast.The manager during breakfast was so friendly and hard working - he never stopped. People were rude and demanding, as it's a very small dining area for the amount of people, but he went above and beyond. This goes for the cleaning crew in the dining, as well. This was a good choice for us, as a family of 5 to stay and see the entire area of Manhattan.

S

Sandra

23 Dec 2023 - 28 Dec 2023

reviewed on expedia

5 out of 5 stars

Perfect location. Awesome for families.

J

Janie

8 Dec 2023 - 11 Dec 2023

reviewed on orbitz

5 out of 5 stars

The hotel was in a great location and close enough to fifth Avenue and Times Square and convenient to subway stations. We arrived early in the morning and they were able to accommodate us with an early check-in. They held our luggage in a safe space until our room was ready. The breakfast buffet also had a lot of options to choose from. I would say that the alcoholic beverages may be a little pricey, but hey, it's NYC. There is also a bar on the third floor with an open roof deck, which is pretty cool. You get a nice view of the Empire State building. We took an Uber from both airports and it was about a 30 to 45 minute drive. I would recommend taking the subway or walking if you can as the traffic is crazy. We would most definitely stay here again. The customer service is great from check-in to the cleaning staff. The junior suite was perfect for my husband and I and my teenager who had her own space and TV in the room.