citizenM New York Bowery

They didn’t clean the room despite asking for it. But on the other hand the staff let us checkin early and check out an hour later. That was helpful when traveling with a kid.

Love CitizenM! I have stayed at the Bowery location many times. I always enjoy the family like service and the best part… there’s no resort fee or upfront deposit. This time around my room wasn’t the cleanest, but I’m hoping that’s just a one off situation. My past rooms have been pristine.

I had disc replacement surgery on my neck a few months back. The pillows in the room are very firm. It would have been nice if the pillows in the room were had different density so that I could have found a pillow that fit my needs a little better. I have been to other hotels that do offer a few different types of pillows so that you can pick your comfort level. I would also note that I am pretty average size so the room was fine for my needs. I would definitely recommend this hotel to friends and family that are also average to smaller size. For friends and family that are older and or bigger I would not recommend this hotel. The rooms are very small and the bathroom is tiny. For someone that had limited mobility this would not be a good hotel to stay at.

This was an accessible room: King bed built into three sides requiring one sleeper to crawl over the other in the middle of the night to use the bathroom. The built in edge was filthy and full of other people’s hair. Nowhere to plug in a device on the far side of the bed or near the mirror. Sink the size of your hand, not even kidding. The lobby and bar area were so funky and cool and the room looked fun on first inspection, but I don’t think the designer ever actually stayed in a hotel. Finally, an actual waterfall was pouring from the ceiling in front of our door. We called the front desk, it stopped on its own, but to our knowledge no one came to check that night or the next morning.

I will recommend to friends and family

We love the whole experience of CitizenM. The lower lobby living room area is awesome for families.

The room was like a quiet little cocoon - no noise from other rooms or outside. Which is amazing in NYC Love all the amazing art, especially the spiderman crawling up the wall, and the ease of managing the room with the IPAD. Second stay at a citizen m, love it. My one and only thing is the echo from the bathroom - wish that was a little cocoon of it's own. Luckily we are family, and not know each other just a little better lol. Location was ideal.

This hotel is not worth the price and should not be listed as a 4 star. The quality of room, sheets, pillows, comfort, amenities were cheap (there is no in-room coffee machine, sparse toiletries, etc.) and the room was extremely cramped and claustrophobic. Hospitality services felt very minimal low budget. The decor feels like the IKEA kids section. Heavy on plastic that gives it a cheaper feel—would not recommend.