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citizenM New York Bowery

4 star hotel
Kids stay free
9.2/10 Wonderful
(1607 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

CitizenM New York Bowery offers a unique and stylish experience. While some guests have noted small room sizes, many families appreciate the convenient location and the fun, family-friendly atmosphere of the hotel's communal spaces. The hotel's modern design and art installations create a vibrant atmosphere, and the easy-to-use iPad room controls are a plus. While cleanliness has been inconsistent based on reviews, the generally positive feedback points towards a potentially enjoyable stay for families, especially those who value a central location and appreciate a more contemporary hotel aesthetic.

Guest highlights

The vibrant, family-friendly atmosphere in the communal areas
The convenient and central location
The modern and artistic design of the hotel

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Near a metro station, citizenM New York Bowery is in Manhattan, a neighborhood in New York with great shopping. Brooklyn Bridge and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Washington Square Park and Union Square Park. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–11 am: usd 18.95 per person

Guest services

24-hour front desk
Housekeeping (on request)
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

Elevator
Library
Water dispenser

More

100% renewable energy
At least 80% lighting from leds
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Smoke-free property
Tv in lobby
Water dispenser

Nearest Airports

Airplane
La Guardia Airport
12 km from this hotel
Newark Liberty International Airport
16 km from this hotel
John F. Kennedy International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for citizenM New York Bowery
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about citizenM New York Bowery

Latest reviews (8)

R

Rita

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

They didn’t clean the room despite asking for it. But on the other hand the staff let us checkin early and check out an hour later. That was helpful when traveling with a kid.
J

J.

3 May 2024 - 4 May 2024
reviewed on expedia

4 out of 5 stars

Love CitizenM! I have stayed at the Bowery location many times. I always enjoy the family like service and the best part… there’s no resort fee or upfront deposit. This time around my room wasn’t the cleanest, but I’m hoping that’s just a one off situation. My past rooms have been pristine.
J

Janice

3 Nov 2023 - 6 Nov 2023
reviewed on hcom

4 out of 5 stars

I had disc replacement surgery on my neck a few months back. The pillows in the room are very firm. It would have been nice if the pillows in the room were had different density so that I could have found a pillow that fit my needs a little better. I have been to other hotels that do offer a few different types of pillows so that you can pick your comfort level. I would also note that I am pretty average size so the room was fine for my needs. I would definitely recommend this hotel to friends and family that are also average to smaller size. For friends and family that are older and or bigger I would not recommend this hotel. The rooms are very small and the bathroom is tiny. For someone that had limited mobility this would not be a good hotel to stay at.
K

Kimberly

12 Aug 2023 - 14 Aug 2023
reviewed on hcom

2 out of 5 stars

This was an accessible room: King bed built into three sides requiring one sleeper to crawl over the other in the middle of the night to use the bathroom. The built in edge was filthy and full of other people’s hair. Nowhere to plug in a device on the far side of the bed or near the mirror. Sink the size of your hand, not even kidding. The lobby and bar area were so funky and cool and the room looked fun on first inspection, but I don’t think the designer ever actually stayed in a hotel. Finally, an actual waterfall was pouring from the ceiling in front of our door. We called the front desk, it stopped on its own, but to our knowledge no one came to check that night or the next morning.
M

Milagros

22 Nov 2022 - 23 Nov 2022
reviewed on orbitz

5 out of 5 stars

I will recommend to friends and family
A

April

21 Jul 2022 - 25 Jul 2022
reviewed on hcom

5 out of 5 stars

We love the whole experience of CitizenM. The lower lobby living room area is awesome for families.
L

Larissa

15 Jul 2022 - 18 Jul 2022
reviewed on hcom

5 out of 5 stars

The room was like a quiet little cocoon - no noise from other rooms or outside. Which is amazing in NYC Love all the amazing art, especially the spiderman crawling up the wall, and the ease of managing the room with the IPAD. Second stay at a citizen m, love it. My one and only thing is the echo from the bathroom - wish that was a little cocoon of it's own. Luckily we are family, and not know each other just a little better lol. Location was ideal.
A

20 Aug 2022 - 21 Aug 2022
reviewed on hcom

1 out of 5 stars

This hotel is not worth the price and should not be listed as a 4 star. The quality of room, sheets, pillows, comfort, amenities were cheap (there is no in-room coffee machine, sparse toiletries, etc.) and the room was extremely cramped and claustrophobic. Hospitality services felt very minimal low budget. The decor feels like the IKEA kids section. Heavy on plastic that gives it a cheaper feel—would not recommend.
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