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Shangri-La Singapore (SG Clean)

5 star hotel
Connecting rooms
9.2/10 Wonderful
(1000 verified Hotels.com guest reviews)
See verified family reviews (29)

generated by AI based on family reviews

Overview

The Shangri-La Singapore is a fantastic family hotel. Children will love the water splash park and soft play area, while adults can appreciate the excellent service and amenities such as the amazing breakfast buffet. The hotel is conveniently located within walking distance of major shopping areas and attractions, making it a great base for exploring Singapore. While some reviewers noted that the indoor play area could be pricey, the hotel's overall family-friendly atmosphere and proximity to other activities makes it a popular choice.

Guest highlights

Water splash park and soft play area
Amazing breakfast buffet with a wide variety of options
Excellent service and family-friendly staff
Close proximity to shopping and other attractions

About the hotel

Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Shangri-La Singapore (SG Clean) is located in Tanglin, a neighborhood in Singapore, and is in a shopping district and near a train station. Universal Studios Singapore and Singapore Botanic Gardens are local attractions and those in the mood for shopping can visit Orchard Road and Johor Bahru City Square. Traveling with kids? Consider National Orchid Garden and Singapore Flyer. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free area shuttle
In-room child care (surcharge)
Laundry facilities
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:00 am–11:00 am: sgd 43 for adults and sgd 21.50 for children

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - hot stone
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

2 outdoor pools
3 outdoor tennis courts
Aerobics classes
Children's pool
Fitness center
Full-service spa
Sauna
Shopping
Steam room
Tennis
Yoga classes

Outdoor

Garden

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Singapore Changi Airport
19 km from this hotel
Hang Nadim International Airport
38 km from this hotel
Senai International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Shangri-La Singapore (SG Clean)
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

29 reviews

Review data

5 star reviews

83%

4 star reviews

10%

3 star reviews

0%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Shangri-La Singapore (SG Clean)

Showing 1 - 10 of 29 reviews

Latest reviews (29)

R

Rosemary

3 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

Property is beautiful. A lot of kids around. Breakfast is just spectacular.
S

Stephen

7 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

Loved our stay here. Looked after and our toddler well. Nice having the water splash park and buds soft play.
N

NG

9 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Our family 3 days 2 nights stay was an awesome experience. The best staycation we had in Singapore. From the check in onwards everything was great. Looking forward to our next stay back here.
D

Douglas

6 Feb 2024 - 11 Feb 2024
reviewed on expedia

1 out of 5 stars

Too many screaming children everywhere. Not comfortable or relaxing at all. At all hours at all times. Feels like I am in a kindergarten rather than a Shangrila.
A

Adam

12 Apr 2024 - 13 Apr 2024
reviewed on expedia

5 out of 5 stars

The Shangri-La is great for families with young children. The indoor play area is maybe a little expensive, but the swimming pool and outdoor children's play areas are great. The staff are friendly and helpful, and the food amenities are excellent. The breakfast offers a wonderful variety of options. This is my first choice hotel in Singapore.
J

Jason

5 Apr 2024 - 12 Apr 2024
reviewed on expedia

5 out of 5 stars

Holiday with 2 kids - great room, amazing food at the hotel especially the buffet, walking distance to major retail and other restaurants and easy transport to kids attractions. Staff were amazing and always willing to help. Will definitely come back.
D

Dissirama

16 Mar 2024 - 19 Mar 2024
reviewed on expedia

5 out of 5 stars

Excellent service and family griendly staff!
H

Hsiang Yu

9 Jan 2024 - 11 Jan 2024
reviewed on expedia

5 out of 5 stars

This hotel is super kid-friendly. There were gifts for kids and things were prepared based on kids' age. There is a kids indoor playroom which was fantastic. Our room was very clean and dry even though the weather was humid. Our kids had a blast staying at this hotel.
H

HAMISH

4 Jan 2024 - 5 Jan 2024
reviewed on hcom

5 out of 5 stars

Dear Shangrila Hotel, It was a pleasure to stay with you one night. We enjoyed the kids club, the jacuzzi, and the swimming pool outside and the buffet. We recommend that the sushi was a bit over cooked and one time the key to the elevator didn't work and there was no Netflix or disney plus on the TV and the jacuzzi wasn't very hot and didn't have bubbles but everything else was amazing especially the room service was excellent.
J

Jennifer S

14 Dec 2023 - 16 Dec 2023
reviewed on hcom

5 out of 5 stars

The hotel is a little old with some of the details having aged. But overall very family friendly and is located in a quiet neighborhood, but yet walking distance to Orchard Road, like an oasis.
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