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voco Orchard Singapore, an IHG Hotel (SG Clean)

5 star hotel
Connecting rooms
8.8/10 Excellent
(353 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The voco Orchard Singapore offers a fantastic location in the heart of the Orchard Shopping District, with easy access to public transport. Families will appreciate the warm welcome and exceptional service provided by the friendly staff, who go above and beyond to ensure a pleasant stay. While some families have noted that rooms may feel smaller than expected and the internet speed could be improved, the overall experience is overwhelmingly positive.

Guest highlights

The exceptional friendliness and helpfulness of the staff, with special mentions for Narini (reception), Kenny (club lounge), Ibnu Malqan (reception), and an unnamed Asian lady in the breakfast restaurant.
The convenient location in the Orchard Shopping District, with easy access to transport.

About the hotel

Along with 4 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.

Nearby attractions

Located in Orchard neighborhood, voco Orchard Singapore, an IHG Hotel (SG Clean) is connected to a shopping center. ION Orchard and Orchard Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Universal Studios Singapore. Traveling with kids? Consider National Orchid Garden and Singapore Flyer.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

1 poolside bar and 1 bar
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10:30 am: sgd 44.46 for adults and sgd 22.23 for children
Coffee/tea in common area(s)
Room service available

Spa

2 treatment rooms
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Art gallery
Children's pool
Designer stores
Fitness center
Outdoor pool
Shopping
Shopping mall
Spa services

Outdoor

Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Water dispenser

More

Couples dining
Designated smoking areas (fines apply)
Renovated entire property - january 2017
Water dispenser

Nearest Airports

Airplane
Singapore Changi Airport
19 km from this hotel
Hang Nadim International Airport
38 km from this hotel
Senai International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for voco Orchard Singapore, an IHG Hotel (SG Clean)
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about voco Orchard Singapore, an IHG Hotel (SG Clean)

Latest reviews (4)

D

Dino

26 Jan 2024 - 29 Jan 2024
reviewed on wotif

5 out of 5 stars

My family and I were really well treated by Narini from reception at check in a by Kenny in the club lounge they made out stay at the hotel even better!!
M

MOHAMMED

Invalid Date - 22 Dec 2022
reviewed on expedia

5 out of 5 stars

The staff were so friendly and helpful that mainly made the stay pleasant. Ibnu Malqan from reception was the best at helping, and this Asian lady in the breakfast restaurant, whose name I cannot remember, was so lovely and helpful to all my family with daily greetings. No major negative feedback, but the internet speed in rooms was slow, bathroom and cabinetry were a little outdated. I expected the rooms to be a little bigger when I booked, but they seemed small for my family. The location was great, as everything was nearby and there was lots of shopping and options to eat cheap.
W

Wai chun etta

7 Dec 2022 - 14 Dec 2022
reviewed on hcom

3 out of 5 stars

good location, continuous running and jumping of a kid from the floor above ours at night time really disturbing.
T

Tonya Jermica

10 Jun 2022 - 17 Jun 2022
reviewed on travelocity

5 out of 5 stars

I absolutely loved the voco Orchard Singapore. From the moment we arrived, we were treated with the highest regards. We were met by Megan who provided the warmest welcoming. This was also mimicked by Walid (manager), Indra (housekeeping), and Vivian (hostess) just to name a few. The hotel was conveniently located in the Orchard Shopping District and a minutes walks to transportation (buses and MRT). I cannot express how much I enjoyed my stay. Thank you for welcoming us just like family. ~The Billips Family
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