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Hyatt Centric Times Square New York

4 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1887 verified Hotels.com guest reviews)
See verified family reviews (31)

generated by AI based on family reviews

Overview

Hyatt Centric Times Square is a great option for families visiting New York City. The hotel boasts a central location, making it easy to explore Manhattan's attractions. Families appreciate the clean, decently sized rooms, friendly and helpful staff, and the convenience of a café within the hotel. While amenities are limited, the hotel's prime location and comfortable rooms make it an ideal base for a family adventure.

Guest highlights

The incredibly helpful and friendly staff
The convenient location, close to major attractions and easy to get around
Clean and comfortable rooms, larger than expected for the price
Amazing views from higher floors

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.

Nearby attractions

In the entertainment district, Hyatt Centric Times Square New York is in Manhattan, a neighborhood in New York with good shopping. Broadway and Metropolitan Museum of Art are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: 49th St. Station is 4 minutes by foot and 5 Av Station (W. 42nd St.) is 4 minutes.

Popular amenities

Family friendly

Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

1 bar
1 restaurant
Room service available
To-go breakfast available for a fee daily 6 am–11 am: usd 9-40 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Rooftop terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
10 km from this hotel
Newark Liberty International Airport
18 km from this hotel
John F. Kennedy International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Centric Times Square New York
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

31 reviews

Review data

5 star reviews

68%

4 star reviews

16%

3 star reviews

10%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Hyatt Centric Times Square New York

Showing 1 - 10 of 31 reviews

Latest reviews (31)

D

Dennis

13 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

The friendly and helpful Front Desk & Housekeeping staff made every effort to accommodate our family’s special handicap needs. Their assistance made our stay comfortable, safe and relaxing. We so appreciated their hospitality and support. The Hyatt Centric Times Square was the perfect place to enjoy our Broadway Show weekend.
R

Richard Charles

28 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

Successful short family break. Lovely staff, good cafe in the hotel and Bar 54 is a nice place to go. We had a high room and twin queen beds. Really enjoyed our stay.
F

Farahnaz

21 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

We went there with my family for vacation and we had 4 rooms there. Rooms were nicely decorated modern and clean. Comfortable bed. Staff very attentive and nice and willing to help. When we checked in Dyann was there and she was super nice and helpful. Convenient to walk every where. Location is good but is time square and very busy and live. We’ll definitely stay there again.
A

Ariel

13 Mar 2024 - 17 Mar 2024
reviewed on hcom

4 out of 5 stars

The hotel location is nice. The room is very comfy and big. My only complaint are the elevators. One was not working so we have to wait for quite some time for it and it was always very crowded. I had kids and people wr're trying to push them. The elevator situation was frustrating.
A

Asya

16 Feb 2024 - 24 Feb 2024
reviewed on orbitz

5 out of 5 stars

I stay in Hyatt centric with my 10 years old daughter. Amenities were limited but we were in the city all day long and went to hotel only for sleeping. It was very much ideal for our mommy daughter NYC visit. Location was very convenient. It was very much family oriented and safe. Staff were friendly and responsive. I would definitely go back.
A

Anella

23 Dec 2023 - 26 Dec 2023
reviewed on expedia

1 out of 5 stars

I stayed at this hotel with family to bring in our Christmas Eve and Christmas to create memories in NYC for the first time. Our ending of the trip turned into an unexpected disaster. We allowed the housekeeper to clean the bathroom only, to later find out my diamond earrings were stolen. Of course I’m told an investigation would be conducted, however this trip turned out horrible. Overall the hotel was nice , there’s no vending machines. So you’re left to order out no room service. There is a refrigerator but no microwave. So make sure you stock up on drinks.The store downstairs doesnt have much variety. Also there’s no vending machines which I found to be very surprising(almost any hotel I reside in has one). The city view is very nice ! Not much of a sitting area in the lobby. Hopefully no other future or current guests will experience their personal belongings stolen.
A

Amanda

21 Nov 2023 - 24 Nov 2023
reviewed on orbitz

5 out of 5 stars

Hyatt Centric Times Square was clean, very central and close to Manhattan attractions, had decent-sized rooms for NYC, and the staff were helpful. Would recommend. Was perfect for our family of four for Thanksgiving. One block off parade route; closest subway is 3 blocks away. Not a big place or lots of fancy amenities, but it was clean, had nice rooms, and good service.
L

Lorna

22 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

This is a fantastic hotel, the housekeeping is by far and away the best service I have experienced in any hotel (I travel on business and with family frequently). Rooms serviced daily and full replenish of toiletries, towels, coffee and water. The rooms are larger than expected for the price and location and given the business of Times Sq surprisingly quiet. The location is safe and central to get around NYC with ease. I would stay here again.
f

fredrik

2 Aug 2023 - 6 Aug 2023
reviewed on hcom

4 out of 5 stars

Good location next to Time square. Great service overall and great response when requested. Nice gym and roof top bar with great views only downside there is that you are not allowed to bring your kids
M

Marian

29 Jul 2023 - 31 Jul 2023
reviewed on hcom

5 out of 5 stars

We had an amazing stay at the Hyatt Centric Times Square. Great location. Staff was very friendly and accommodating. Room was clean and beds were comfortable. We brought our 3 grandkids to NYC, it was their first time. They upgraded us to the 51st floor and the kids were amazed at the lights!!
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