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Shangri-La Residences and Apartments

5 star hotel
8.8/10 Excellent
(108 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Shangri-La Residences and Apartments in Dubai is a fantastic choice for families, offering spacious suites and exceptional service. Guests consistently praise the friendly and helpful staff, the delicious breakfast with options for everyone, and the convenient location with regular shuttle services. Families will also appreciate the beautiful, newly refurbished rooms and the stunning Burj Khalifa views from both the rooms and pool area. While the design might be described as slightly dated by some, the overall experience is overwhelmingly positive.

Guest highlights

The exceptional service and incredibly friendly staff.
The delicious breakfast with options for everyone.
The spacious, newly refurbished suites and stunning Burj Khalifa views.
The convenient location and regular shuttle service.

About the hotel

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a restaurant, 3 bars/lounges, and a fitness center are onsite.

Nearby attractions

Located in Dubai, Shangri-La Residences and Apartments is in the city center. City Walk and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Global Village. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Dubai Tennis Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Kitchenette
Laundry facilities
Microwave
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 restaurant
24-hour room service
3 bars/lounges
Buffet breakfast available for a fee daily 6:00 am–10:00 am: aed 120 for adults and aed 120 for children

Spa

Body scrubs
Body wraps
Facials
Massage - deep-tissue
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

Fitness center
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Racquetball/squash
Sauna
Spa tub
Tennis

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Dubai International Airport
10 km from this hotel
Sharjah International Airport
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Shangri-La Residences and Apartments
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shangri-La Residences and Apartments

Latest reviews (5)

N

Nigel

31 Jul 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
M

Meyani

21 Sept 2022 - 26 Sept 2022
reviewed on expedia

5 out of 5 stars

From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
r

raja

3 Dec 2021 - 9 Dec 2021
reviewed on hcom

5 out of 5 stars

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
j

jacob

3 Dec 2018 - 4 Dec 2018
reviewed on hcom

5 out of 5 stars

Very nice place with good service and facilities. Design are a bit oldishh but fine. We were only there one night - super check in and check out service. Extra kid bed on the room.
A

21 Oct 2019 - 28 Oct 2019
reviewed on expedia

5 out of 5 stars

Have just stayed here for a week with my 2 boys aged 12 and 9 and also brought a second family too who have 3 boys aged 11, 9 and 6. The service is exceptional. This is my second time at this hotel and I cannot fault it. The breakfast is fantastic and caters for everyone. Mohammed Farid the assistant manager was welcoming and ensured our rooms were perfect for what we needed. The newly refurbished suites are beautiful and rooms are spacious. The view of the Burj from the room and the pool is insta worthy. Really would highly recommend the hotel . Its clean, spacious and the location is spot on with shuttles that run regularly. There are fab restaurants in the hotel but if you want a quick bite to eat there are 24/7 eateries right outside the hotel. Will be back for my third visit next year and be bringing more families to have the experience we have had!
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