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Carlton Downtown

4 star hotel
Kids stay free
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite.

Nearby attractions

Carlton Downtown is located in Trade Center, a neighborhood in Dubai, and is in a shopping district and near the airport. Dubai Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo. Traveling with kids? Consider Dubai Garden Glow and KidZania. Guests appreciate the hotel's convenience to public transportation: Financial Centre Station is 3 minutes by foot and Emirates Towers Station is 13 minutes.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–11 am: aed 79 for adults and aed 39.5 for children
Coffee/tea in common area(s)

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Reflexology
Sauna
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

Things to do

Fitness center
Full-service spa
Nightclub
Outdoor pool
Outdoor tennis court
Pilates classes
Sauna
Steam room
Tennis
Yoga classes

Outdoor

Pool sun loungers
Rooftop terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Dubai International Airport
10 km from this hotel
Sharjah International Airport
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Carlton Downtown
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

67%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Carlton Downtown

Latest reviews (3)

H

Hector

1 Apr 2024 - 2 Apr 2024
reviewed on hcom

3 out of 5 stars

It was an ok experience, decent value, rooms are big with a full kitchen and washer, the main plus for family travelers is the TWO restrooms -
B

Boy

Invalid Date - 1 Jan 2023
reviewed on expedia

2 out of 5 stars

I book for 3 adults and 1 child but I dont get extra bed. No hot water for shower and they definitely need more staff. Service is terible
A

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

This way an added destination to another longer stay elsewhere and was a bonus because of the airlines we chose for the main part of our vacation. My wife and 3 kids were with me. Service was excellent, everyone always said hello and always made us feel great about our stay. The room size was great 3 bedrooms, living area and 2 full bathrooms. The carpet was badly stained throughout and a closet door kept falling off - both stunk. Excellent location and we used the train system to get around which is 2 blocks away and very convenient.
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