Radisson Blu Hotel, Abu Dhabi Yas Island

Staff were extremely welcoming and helpful with every interaction. Room was great even as a family in a standard room we had plenty space.

We booked a premium room with a king-size bed for two adults and two children. But on arrival we were asked if we wanted to upgrade for a fee. We saw no reason for that until we saw that we got standard bed for two people! Reception could not understand the problem and explained that all their rooms are same size, premium just meant that we also had a balcony. We could get an extra bed for a fee. It took us a few hours to resolve it with a manager, so we got a less comfortable sofa bed, without extra charge, but we had to explain the difference between standard, queen and king size beds :D The fridge in the room did not work, which was critical, as we had insulin for our son in it. The pools were under construction, which we were notified about post reservation. However, the work starts early morning till late in the day. Breakfast selection is good and staff is very friendly. However, they dont value cleanliness that much, it seems. All in All, our experience was rather disapointing.

The staff is amazing and the hotel is clean! Only the pool is ice cold they haven’t fixed the heating of it for the last 6 months the staff told me. My kids of 5 and 2 didn’t want to swim because of ice cold. While it says heated pools. Please fix that and also some more foreigner food then just Asian food

We had the best time there, the amazing family appeal, amenities etc are top notch. Mohammed at check-in was truly world class service the restaurant staff was outgoing and friendly and the service staff was friendly and courteous. Can’t wait to go back again