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W New York - Union Square

4 1/2 star hotel
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.

Nearby attractions

W New York - Union Square is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station.

Popular amenities

Family friendly

Free cribs/infant beds
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 14.95 per day)
Available in some public areas: free wifi

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Doorbell and phone notification
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
11 km from this hotel
Newark Liberty International Airport
16 km from this hotel
John F. Kennedy International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for W New York - Union Square
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about W New York - Union Square

Latest reviews (2)

D

Daniel

11 Jun 2023 - 13 Jun 2023
reviewed on expedia

2 out of 5 stars

This property was under construction and we were misled. Expedia did not warn us that this hotel was under MAJOR construction and had no lobby or food services. Expedia also sold a room with two double beds as “perfect for a family of four”. We splurged for a fun family trip and ended up feeling ripped off. Don’t use Expedia.
A

Anna

27 Aug 2022 - 28 Aug 2022
reviewed on hcom

4 out of 5 stars

Very quick trip to drop off our child at his dorm nearby. Hotel allowed early check-in and provided easy valet parking that was no more expensive than nearby lots. No food service available at the moment in the hotel, which is not on the Hotels.com listing until *after* you book and pay. However, you're in NYC so great food is everywhere. Another annoying feature is the destination charge, but at least now they let you eat some of the in-room goodies as part of the charge. Hate that annoying "destination" charge.
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