Pullman Dubai Downtown

I went to this property with my young kids and enjoyed the property.

Excellent place to stay with family. Great views from the rooms. Variety of choices for breakfast. Very helpful and polite staff.

I’d recommend this hotel to my friends and family.

The property was clean, some of the staff were attentive. I did not like the bath tub. I like the fact they have free valet, since we had a rental. The property seems family oriented. I saw many families with children.

went as a group of 12, seeing my sister and her family after 8 months. we had 5 rooms booked for us all. The main request we had was to be on the same floor, the hotel said that's fine we will be able to sort that for you. we got there and they said 2 of the rooms will not be available till 4pm, and check in is 2pm. then we got 2 of the rooms after a 13 hour flight we had to wait around uncomfortable all in one room. got the other two room and it was awful. one of the rooms someone had smoked inside so it stank, another room the bath was leaking all over the bathroom floor, the third one the iron popped on me whilst i was ironing a shirt. the other two rooms were no where near the standard they should be. the manager said she would give us a discount at the end of the stay. we checked out at 11:30pm on Saturday and the staff were extremely rude, they said we dont know who told you this but theres no discount. I would stay well away from this hotel. the staff are awful the rooms are nasty and i dont understand how they call themselves a 5star hotel. shocking and has put me off going back to dubai.

I stayed here for a week and loved the location; It was very close to Burj Khalifa and Dubai Mall. The hotel service was also great including the front desk was kind, housekeeping was thorough and attentive, room service and laundry service was prompt, valet was friendly and helpful. I highly recommend this hotel to family and friends and anyone who is looking for a comfortable and convenient stay.