DAMAC Maison Cour Jardin

Bathroom tub not in good condition, breakfast not good at all, leaking water the morning of the 17 in an office which had all floor wet in front of elevators, noise room, could hear baby crying next to my room.

Excellent apartment hotel with very good services. I stayed three nights with family’s and really enjoyed my stay.

ZERO COVID precautions. They are letting tourists in without masks, no temp checks, no health declaration or anything. Severely understaffed. When we got there at 3pm to check in we were told room wasn’t ready it’d take 45min. Didn’t get the room until 7pm. They offered a complimentary extra bed and baby crib. We never got the baby crib. After checking in, the burner on the stove didn’t work. The balcony door wouldn’t lock. They would not do housekeeping unless we called and asked and even then it took them at least 3 hrs after the call to come and just take the trash out. We were given 2 bath towels, there were 4 of us so I asked so have extra towels, wouldn’t provide and would be told that babies don’t need towels? Horrible horrible customer service. At the time of check out the lady said to go back to the room and leave the key there?!? Didn’t make sense, I was hauling my babies and I was not going to keep wasting my time. 2hrs after check out they called me to double check if I had indeed checked out. Never never going back there, definitely do not recommend. It was the worst experience ever. Very uncomfortable.