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Address Dubai Mall

5 star hotel
Kids stay free
8.8/10 Excellent
(708 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Address Dubai Mall is a great family-friendly hotel with an excellent location, right by the Dubai Mall. Families appreciate the convenient access to the mall and the comfortable rooms. While some guests have noted inconsistencies in service, many praise the helpful and friendly staff and the overall cleanliness of the hotel. The hotel's central location makes it easy to explore the city.

Guest highlights

Convenient access to the Dubai Mall
Helpful and friendly staff
Clean rooms

About the hotel

3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located near the boardwalk, Address Dubai Mall is in Downtown Dubai neighborhood and is connected to a shopping center. Dubai Fountain and Burj Khalifa are notable landmarks, and travelers looking to shop may want to visit Dubai Mall. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo and KidZania. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Children's pool
Dvd player
Free children's club
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:00 am: aed 145 per person

Spa

Body treatments
Facials
Hydrotherapy
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Valet for wheelchair-equipped vehicle
Wheelchair accessible (may have limitations)
Wheelchairs available on site

Things to do

24-hour fitness center
Children's pool
Full-service spa
Outdoor pool
Playground
Sauna
Shopping
Steam room

Outdoor

Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airports

Airplane
Dubai International Airport
10 km from this hotel
Sharjah International Airport
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Address Dubai Mall
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Address Dubai Mall

Latest reviews (5)

h

haya

15 Nov 2023 - 17 Nov 2023
reviewed on hcom

4 out of 5 stars

I was with my family I check in early they offer me I have to pay for early check in I refuse and prefer to wait then they offer me smoking floor I except it although I have lung problems. I request late check out they refuse
E

Eric

13 Aug 2023 - 17 Aug 2023
reviewed on expedia

5 out of 5 stars

Great spot for mall access and the kids room is great if you have a young child with you
A

Asad

17 Jul 2023 - 19 Jul 2023
reviewed on hcom

3 out of 5 stars

My family recently stayed did two nights. The check in process was disorganized and the rooms were not ready on time. Delay was luggage transfer. The hotel was very clean and the beds very comfortable. The concierge at the hotel sold adult priced tickets to Dubai frame to the kids in the group and insisted that there were no kids prices which was found to be incorrect. At check out a wake up call and assistance with luggage was requested which were both not provided. Overall very good location, very clean but the service could be better. Not sure if I would stay again and definitely would avoid buying tickets to local attractions through the concierge.
O

OLUWAFUNMILAYO

29 Sept 2022 - 3 Oct 2022
reviewed on expedia

5 out of 5 stars

The staff’s dedication to ensuring you are comfortable is commendable . The ambience top notch and Whether a couple or family it’s the place to stay . Location also ideal for shopping .
S

Sherin

7 Sept 2022 - 11 Sept 2022
reviewed on expedia

5 out of 5 stars

The location of the hotel is very central . The whole staff are incredibly helpful and friendly with the kids. The room was always clean and it has many amenities
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