Ramada by Wyndham Dubai Barsha Heights

Worst place ive ever stayed in. I was eligible for an upgrade in room but was told that there was no room available but when i checked online there were many rooms available. The guy at the front counter was rude and did not care to accommodate me. He said he could upgrade my room for an additional fee but i have available upgrade being a gold member. The rooms are disgusting. Housekeeping does not mop the floors. I found spots and hair all over the floor. Bathtub is very small and good luck with getting hot water to shower. They dont refill toiletries unless you constantly ask. Rooms are not sound proof as stated. I heard a baby crying all night and drilling of walls. The rooms are very small. The bathrooms are super outdated and dirty. Stains everywhere. Dont stay here. Trust me The manager named Osama is not friendly or helpful in any way. He treats his guests with no respect. I dont know how they gave him this position. I felt like he did not care at all. Ive stayed at many high end hotels and resorts and i usually never complain but thsi experience at Ramada made me want to inform anyone trying to book here. You will be disappointed.

The hotel overall is good Pros Open sushi bar at good price in Dubai Location Friendly staff Loved the low background on going music :) The mens salon Cons Room service staff need to take shower first before they step into guests rooms for service and cleaning. (They smell and the room become bad smell right after they finish their job and leave) Very small gym Pool is not clean Prices shooted up by more than double right on my check out day. The in room sleepers they provide for free are kids sleepers !!! (Very small size) In room.TV is not smart and connected to outside dish SAT !! Unsure how in 2023 and 4 stars hotel still uae very old screens. You can't even cast any from mobile or laptop