Staybridge Suites Dubai Internet City, an IHG Hotel

Booked as a relatively cheap hotel room, my family of 4 stayed here overnight whilst passing through Dubai in a very spacious apartment on the 17th floor with an amazing g view of the Dubai wheel, Atlantis Royal, Burj Al Arab & Jumeirah Beach Hotel from the windows & balcony. About 2 mins walk from Internet city Metro station, taxis available at the front and back and a bus stop right outside, this hotel was incredibly convenient for transport around Dubai. The stay came with a continental breakfast, but I was surprised to find that the breakfast included sausages, bacon, toast and more on top of the usual continental offerings. The staff were fantastic, very welcoming and accommodating. We asked them to make up the sofa bed in our lounge very late at night and they arrived and completed the task within 25 minutes. The pools area and fitness areas are basic but have everything you need and extremely clean, and still have the great city & sea views over Dubai.

I am extremely dissatisfied with the cleanliness. There were dirty and unhygienic areas in several places within the hotel room itself. For example, the toilet and bathtub were dirty, and the veranda was so dirty that you couldn't even stand there. As soon as I entered the hotel room, I could immediately smell an unpleasant odor reminiscent of mold. There was a distinct mold smell in the hotel that was hard to ignore. The entire hotel room had an intense smell of mold, which made the stay uncomfortable. The location was good. The breakfast could have had more options instead of the same thing every morning. The staff could have been more helpful in case of misunderstandings. Almost nothing is included in the hotel package; you have to buy things like an outlet to charge your phone. The hotel wifi barely works, it's too poor. There are very few activities to do in the hotel. It's not suitable for children if you want to stay in the hotel and do something.