Pera Palace Hotel

Amazing experience at the Pera Palace. This is a beautiful landmark hotel in the heart of Istanbul, 3 min stroll to the İstiklal Caddesi walkway. 5-star service, accomodations, and amenities. This hotel has great history including a museum on the first floor. The lobby is absolutely stunning as are all common areas of the hotel. Rooms are too. Full service spa in the basement with complimentary guest access to its turkish bath, sauna, steamroom and swimming pool with an "endless pool" jet mechanism for swimming laps in place. Staff was very responsive to our emails and meet all of our requests prior to arrival. Recommend 3-6pm tea time which we purchased in advance via email. Highly, highly recommend this hotel for all including couples, families, and business travelers.

The quality of the hotel and service does not match the price. The AC in the room did not work properly. All my family (4 rooms in total) had the same problem. We could not adjust the temperature, then we opened the window and it’s super noisy outside. We called the staff to fix it and they did in the first day but then the problem persisted the following night. The staff in the hotel does not speak good English. They are not service oriented. The bar is super dark and you can’t see anything. We ordered food at the restaurant for dinner and the quality was poor. I had much higher expectations.