Collage Pera Hotel - Special Class

Was apprehensive before leaving but this is a very good hotel. Our room was upgraded to a suite, so plenty of room with the kids. Breakfast was okay and all of us found something to eat. Very conveniently located and close to amenities. Our room was at the back but we could hear faint music until around midnight on 2 of the 4 nights we stayed but it wasn't as bad I expected. Special thanks to Onder, who couldn’t do enough to help. Thank you to you and your staff for making it a pleasant stay.

This hotel is like a garbage. It is better to say; the quality of the room and service was less than a hostel. This was one of the worst experience and hotels in our life. Smell bad, dark and dirty room, broken sink, dirty toilet, dirty bed, broken light. I booked a Triple Superior Room for my wife and her parents for one week and insured the reservation. When they got there, they gave them a standard room instead of Triple Superior Room which is much cheaper. I called Expedia to cancel this hotel and book another hotel for my family but the representative said they can not cancel it due to the hotel policy and I have to call hotel and ask them for cancellation ( simply Expedia ignored to support their customer). I called hotel and asked them to cancel the booking or change the room or at least clean the room and fix the sink and lights but unfortunately, they didn't do anything and ignored our request to give a Triple Superior room to my family. Meanwhile, I booked another hotel and my family left Collage Pera Hotel. I had to call expedia and hotel for three days and finally the insurance got involved and I was able to cancel it and get refund just for four days. Please Don't Trust the advertising about this hotel, mostly photos are fake and the hotel staff are so rude. Please don't waste your time, money and comfort with #CollagePeraHotel.