Resorts World Sentosa - Equarius Villas (SG Clean)

This is the second time we came back to stay in Equarius Villas.The villas were well maintained, room is spacious. The villas are well situated among nice garden landscape.However staff was not well trained. We were sent to the villa with key dropped off with no briefing about the facilities & functions in the villa.Each villa has their own private jacuzzi outside the villa connected to the swimming pool. To our shock, the nearby Equarius hotel guests were allowed to use the same pool. & one morning we woke up to find some guests inside our jacuzzi.We alerted the butler about this. Instead of sending staff to the pool, they came knocking on our door.Apparently the pool guard was not aware that the jacuzzi is only for the usage by the villa. There was only 10 villas, but majority of the time the pool is like a public swimming pool with children jumping into the pool from the edge of the villa’s jacuzzi and screaming.At one time, some children were drinking water & emptying their water inside the pool with containers floating in the pool.These are nice villas, supposed to be a quiet & zen that comes with a price tag as well.There was even guests coming from other hotel like Hotel Ora who were using the pool (as they were using the shuttle bus to get back to their hotel in their swim wears). However the hotel’s policy of allowing other hotels’ guests to use the villa’s pool cheapen the villa’s concept. It’s not worth paying this price tag for what supposedly high end hotel.

Great view of the fishes! My family loved it! The personalised butler service was great and we were transferred to nearby food places easily with great takeaway services!