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Moxy NYC Downtown

4 star hotel
Connecting rooms
8.8/10 Excellent
(1603 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Moxy NYC Downtown offers a vibrant atmosphere, perfect for families who enjoy a lively city vibe. While rooms may be smaller, the hotel boasts a fantastic lobby bar and hangout space suitable for both adults and children. The hotel's central location and friendly staff are consistently praised by guests. Families may wish to note that some guests have commented on the small room sizes.

Guest highlights

The lively hotel atmosphere and fun lobby area.
The extremely friendly staff
The hotel's great location

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk.

Nearby attractions

Moxy NYC Downtown is located in Manhattan, a neighborhood in New York, and is near a metro station. Travelers who have shopping on the agenda can visit Times Square and 5th Avenue. Take an opportunity to explore the area for outdoor excitement like rock climbing. Guests love the hotel's central location.

Popular amenities

Family friendly

Soundproofed rooms

Wifi

Available in all rooms: wifi (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 6:30 am–9:30 am: usd 18 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Basketball
Billiards/pool table

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
14 km from this hotel
Newark Liberty International Airport
14 km from this hotel
John F. Kennedy International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Moxy NYC Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

38%

4 star reviews

38%

3 star reviews

15%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Moxy NYC Downtown

Showing 1 - 10 of 13 reviews

Latest reviews (13)

a

audrie

13 Jun 2024 - 14 Jun 2024
reviewed on orbitz

5 out of 5 stars

Great property, the room was clean and well appointed. The lobby had a great bar and hang out space for both adults and kids. I would definitely stay here again.
N

Noely

24 May 2024 - 27 May 2024
reviewed on expedia

3 out of 5 stars

Rooms are extremely small and you have to almost beg for housekeeping. I asked for the trash to be cleaned and they just left a trash bag, another day had to ask for toilet paper, and towels. If im staying at a hotel I expect my room to be cleaned and refilled when I come back, not to have to ask everyday for it. Also you can’t order room service and if you order Uber eats you have to go downstairs to pick up. I traveled with my 5 month baby so if he was sleeping I couldn’t get any food, so what’s the point of staying at a hotel with a restaurant. The front desk staff however was really nice and accommodating.
A

Al

7 Apr 2024 - 8 Apr 2024
reviewed on hcom

5 out of 5 stars

Amazing hotel. Activities for the kids and great hotel bar. Outstanding location!
S

Shanyn

26 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

Check in staff was the friendliest I have ever encountered!! Great atmosphere, fun things to do for the kids. Small room for a family of 4. No closet or drawers. But it's NYC, so expected. Would definitely stay here again!
D

Duriyyah

9 Dec 2023 - 10 Dec 2023
reviewed on expedia

4 out of 5 stars

Had a great stay here with my toddler. Will say it’s not the most convent location nor any views worth seeing. The stay was really helpful, room clean and very calm vibe.
T

Thomas

30 Dec 2023 - 2 Jan 2024
reviewed on expedia

2 out of 5 stars

Woke up most nights to weed smoke. Party starts here is hotel slogan. So not real family friendly. Staff was nice and helpful was saving grace. Artwork in room makes fun of NYPD nude/donut truck. Poor bedding but comfortable and we’d found fleas. Multiple elevators have to be used to get to rooms. Not going back and would not recommend.
J

Jennifer

8 Dec 2023 - 11 Dec 2023
reviewed on expedia

5 out of 5 stars

First and foremost this property was awesome. The games for kids to play the dj was live Friday and Saturday. They greet u with champagne and the staff was super friendly. I would stay at another moxy in a heartbeat.
J

JAMES

10 Dec 2023 - 14 Dec 2023
reviewed on hcom

4 out of 5 stars

Hotel is in a perfect location. You can hit the Fulton subway station and basically get anywhere in the city and its only about a 2-3 minute walk. The Staff here is about as friendly as you can get. Service was excellent no complaints at that part at all. The elevator situation gets old pretty quick. You come into the hotel and then have to take an elevator 3 floors that is unbelievably slow to the main lobby area that then takes you to another elevator bank that will take you to your room. The second bank of elevators can take you to the 28th floor faster than the first elevator can take you to the 3rd.. Not kidding i timed it. In the evening the lobby area/Bar is PACKED so if you come in you'll feel like your walking to a club to get to your room. (This didn't bother me at all just mentioning it) Mattress on the beds is super thin and pillows are so "fluffy" once you lay on 2 of them they become about as thick as 1/2 a normal pillow. With all that said I would probably still stay here again. Its priced well, Clean, Great Staff, Overall great experience.
S

Sarah

27 Oct 2023 - 29 Oct 2023
reviewed on expedia

4 out of 5 stars

It was great for 2 of us. The space was small but well designed. Definitely not great if we brought our family but perfect for our date weekend away. Clean, friendly staff, well located.
M

Matthew

6 Oct 2023 - 8 Oct 2023
reviewed on hcom

4 out of 5 stars

Weekend stay with wife and adult children.
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