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Hotel Indigo Dubai Downtown, an IHG Hotel

4 star hotel
9.6/10 Exceptional
(839 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Hotel Indigo Dubai Downtown is a popular choice for families, offering spacious suites and a fantastic breakfast with a wide variety of options. Guests consistently praise the helpful and friendly staff, who go above and beyond to ensure a smooth and relaxing stay. The hotel's convenient location, close to the airport and with great views of the city, adds to its appeal. While some guests noted the tea could be improved, the overall experience is overwhelmingly positive.

Guest highlights

The exceptionally helpful and friendly staff
The wide variety of food at breakfast
The spacious suites
The convenient location, close to the airport and with great city views

About the hotel

Along with an outdoor pool, this smoke-free hotel has 2 bars/lounges and a poolside bar. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and concierge services are onsite.

Nearby attractions

Hotel Indigo Dubai Downtown, an IHG Hotel is located in Downtown Dubai, a neighborhood in Dubai, and is in a shopping district and near the airport. Dubai Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo. KidZania and Dubai Garden Glow are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:30 am–11:00 am: aed 95 for adults and aed 50 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Art gallery
Outdoor pool

Outdoor

Free pool cabanas
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Dubai International Airport
10 km from this hotel
Sharjah International Airport
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Indigo Dubai Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

0%

3 star reviews

0%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Indigo Dubai Downtown, an IHG Hotel

Latest reviews (6)

A

Amar

23 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

This hotel ticks all the boxes,the staff omg,Vishnu, Akash,Wael, Ayush are some of the most helpful I have met traveling the world,so many more wort mentioning.My family had a fantastic vacation.Thank you all so much.
F

Farley

22 Jul 2023 - 26 Jul 2023
reviewed on orbitz

5 out of 5 stars

We got a nice suit room for a family of four. The staff was very friendly and helpful. The breakfast assortment was fabulous and extensive.
s

syed

6 Jul 2023 - 12 Jul 2023
reviewed on orbitz

5 out of 5 stars

Mr. Hamad at reception was so kind and professional. He made our family stay very smooth and relaxing. The hotel location is also excellent. Highly recommended!!!
N

Nohar

18 Dec 2022 - 24 Dec 2022
reviewed on hcom

5 out of 5 stars

Amazing hotel. We took junior suite with 2 little kids. The room was very comfortable, clean and well designed. The breakfast was great. The staff was amazing mainly the valet staff. Well recommended
J

Jacquelyn

20 Sept 2022 - 27 Sept 2022
reviewed on hcom

2 out of 5 stars

Well I got there Wednesday night 9/21/22 got checked in and my money wallet got misplaced and I had to appreciate they did try to help me address the incident. Had a family situation came up and had to leave early given no consideration for that had already paid and they would not allow any compensation. Live and learn. Sad thing I am also a member of IHG so I guess I need to contact them maybe they will give me some credits for my days. SO IT WAS NOT WHAT I WOULD have wanted
V

Varun

28 May 2022 - 3 Jun 2022
reviewed on hcom

5 out of 5 stars

We stayed in end may - June for six nights as s family. Reached in the evening - close to the airport (20 mins) - check on was smooth - we got a seventh floor downtown facing room - nice view of the traffic and downtown - bed and linen are super, toilet is ok- shower is amazing- next morning and subsequently every morning found a 7 star breakfast - variety is vast, cafetieerre is nice only if you are a hard core tea drinker you won't get a well brewed tea - the kadak Chai actually tastes different than in India! Went to the pool only one day - was too hot and got a bit of a sun burn ;) love to go and stay again and again!!
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