Hyatt Place Dubai Al Rigga

Lovely stay, I booked for my family they had a good time

I booked for my family and friends who arrived a day later (5 rooms) to stay at this hotel because of my experience of staying in Hyatt Place at a different location in Dubai. I was disappointed at how terrible it was. Wi-fi stopped working on the second day and despite IT team efforts it did not work for 3 days. Another reason for booking this was the pool and breakfast as we had 7 children with us. Pool was closed on the second day and when we complained the staff at the counter said it is complimentary anyways. Breakfast was awful and no where near as good as their branch in Al Hudaiba where I stayed. We tried their buffett restaurant and it was terrible. Food was not good. chicken was hard and chewy and rice tasted gone off.

Great for families, awesome cleanliness, friendly staff, free valet parking. The only thing we didn't like was the area around the property.

Chose this hotel for its proximity to family in Dubai. Customer service is excellent. Staff is attentive to out needs. Breakfast was good with wide array of food to choose from.