Romantic Hotel Istanbul

There are communication and attitude problems at this hotel. E-mails were not completely responded to and responses were garbled. The staff were listless. The front desk clerk aggressivly pushed booking certain tours and restaurants and took offense when suggestions were declined. There are no views from the second floor rooms as claimed unless the view across the street to the other hotel is a view. There is a fabuluous view from the roof terrace but it is enclosed with plastic panels that make it suffocating in warm weather. Our "family room" for three was tiny with little room for suitcases. This could be a pleasant small hotel but not with the way it is operated today.