The Grove Resort & Water Park Orlando

Little staycation, overall good amenities and big rooms, we had a 3/2. The water park closes early, the bar/restaurant closed an hour before the waterpark. Check in was dreadful as there were only two people working the counter. Overall fun but the limited staff, even at the waterpark (2 slides but only one open) made for long lines. Probably best to stay at a place that keep the water amenities open later for the kids

We asked for extra towels, they told us we have a washer and dryer in the room and we should wash the towels... i. On vacation i am not washing anything lol but overall i would stay here again oh food was expensive and didn't taste good sorry my kids didn't eat it after spending so much

No where near as beautiful as online pics… takes forever to walk to anything on property. Not fun w kids. Too Few elevators. Waterpark surfer closed. Bar/restaurant at waterpark closed. Hallways dirty.Shamp/cond/bodywash empty in showers. No bedding for fold out couch. No coffee for keurig. Kitchen under stocked.

Beautiful property!! Apartment like rooms, they offer washer and dryer in unit, big bathtub, stand up shower. Balcony is covered to keep mosquitos out.. kitchen, table for dinner. Water park was very fun for the kiddos, there’s an arcade and a market for all necessities! Even a Starbucks!! Just book it, you won’t regret it.

We have stayed at the Grove several times, most recently about 2 yrs ago, and were shocked to see how much it has slipped in terms of service, facilities, maintenance, upkeep, eye for detail. In general, I have to say its no longer worth the price of a stay, which is not cheap. Our family of 6 arrived to find only 2 bath towels in a 2 BR/2 BA unit. No problem, I'll call housekeeping to bring more. Except 2 calls to housekeeping went unanswered. Two calls to Guest Services also unanswered. Had to walk down to the Reg desk and the gentleman at the "Owner" desk went personally to get me the towels. Next, the unit has no broom, dustpan or vacuum to clean, Housekeeping does not clean until you leave, and we had to way to not only clean up after ourselves, but the mess the PREVIOUS residents had left, like fries on the floor. There was no bedding for the sofa bed for the grandkids to sleep on. Both showers dripped loadly and constantly. One shower had no body wash, so we had to share one.There were no garbage bags in the kitchen. In the kitchen, there was no kitchen towels and really insufficient pans, plates, etc. No baking sheet for the oven to bake cookies, etc. The Halls from the elevator to the suite were scuffed, water damaged, badly scraped - in need of paint job desperately. The waterpark with the slides - filthy water! Seriously, who puts MULCH next to a pool? the water had mulch floating in it and other debris and looked cloudy and unappealing.

The management was on point in terms of handling unhappy guests. Unfortunately, there were a fair number of people who weren’t too happy with their experience. We enjoyed the pool and pair of water slides, even though both days were interrupted by thunderstorms. The Guest Services Mgr and the F&B Mgr were both since and accommodating in their attempts to provide a pleasant experience. The kids had fun and the suites were exactly what we were looking for with 3 kids in tow. If we return, we will likely venture offsite for dining purposes and change of scenery. I’d stay again for a quick getaway weekend.

Great place for families. Great water park and beautiful landscaping. However, the interior maintenance is definitely lacking in several areas. Overall a good experience but I hope they do a better job of maintaining the buildings before it’s too late. We were in building 3 near the water park.

This was overall disappointing as I was excited to take my family to Orlando, where I was raised and went to college. The hotel was awful. Pool/water over crowded with cloudy water. Pubic hair on toilets in room. Extremely loud at night, not a place I would ever take my child again. No secure entry to access elevators or room wings. Halls were repulsive with trash, open electrical outlets, and stained carpets.

Great resort, check in, pool, water park, we had a baby and the floors were dirty in the room (babies hands and legs were black after crawling around), food was ok, could have used more servers walking around during peak times, overall good value for the cost

This was our 2nd time at the grove as we live “close” & considered our trips staycations. We enjoyed both stays. The rooms are plenty spacious & fairly nice. The pool & waterpark can get busy depending on when you are staying but are pretty good. Overall, I would recommend the Grove to anybody who’s planning a short getaway or for a family looking for something in the Disney/attractions area.