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Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

7.8/10 Good
(90 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Staybridge Suites Dubai Al-Maktoum Airport offers a comfortable stay for families. While some guests experienced issues with check-in and breakfast inconsistencies, many others praised the exceptional customer service, the cleanliness of the rooms, and the hotel's amenities, including the pool which is a particular hit with children. The hotel also provides convenient shuttle services to nearby attractions.

Guest highlights

The amazing customer service and friendly, helpful staff.
The excellent cleanliness of the rooms and apartments
The completeness of the kitchen utensils in the apartment rooms
The swimming pool

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services. Limited housekeeping is available.

Nearby attractions

Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel is located in Dubai World Central, a neighborhood in Dubai. The Outlet Village by Meraas and Ibn Battuta Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Dubai and Bollywood Parks™ Dubai. Don't miss out on a visit to LEGOLAND® Water Park.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Outdoor pool
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Free buffet breakfast available daily 6:30 am–10:30 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Assistive listening devices available
Bathroom emergency pull cord
Doorbell and phone notification
Grab bar in shower
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Vibrating pillow alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Terrace

Conveniences

Elevator
Front-desk safe
Grocery/convenience store
Library

More

Communal living room
Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Dubai International Airport
48 km from this hotel
Sharjah International Airport
63 km from this hotel
Abu Dhabi International Airport
70 km from this hotel
map

Reviews that mention...

Family Reviews

for Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

Latest reviews (4)

M

Madeline

29 Jun 2023 - 1 Jul 2023
reviewed on expedia

3 out of 5 stars

I booked this reservation for my niece and her family in Dubai. So on the web, it says that the check in is at 3pm, they’ve arrived at 4 pm and was told that the room wasn’t ready and that the check in really is at 4pm. They did not get to the room until 5pm. Also, I paid for breakfast, but they were told they did not have free breakfast. Tried calling the front desk , first it was just ringing, but the web says it’s supposed to be 24 hours. Did I mentioned that I was calling from the US , the 2nd time I called , I was told to call at 8:3am and called the 3rd time and asked to call back at 9:00. I am a member of the Holiday Inn and always been happy with them. There’s no need to purchase breakfast because it always comes free. Maybe only in the states and not in UAE. Also maybe because I booked it in Expedia. Overall the place is very clean. The kids enjoyed the pool. The front desk staff though were very polite. Tried calling Expedia and was on hold forever. I gave up and just sent money to my niece so they don have to pay for breakfast. The stay was supposed to be a present for her kids for Eid.
H

Hannu

3 Jan 2022 - 7 Jan 2022
reviewed on hcom

4 out of 5 stars

It was a bit difficult to find hotel entrance when coming at the night time by car. Service was excellent thoug a sofa bed for the kids was not preparred. Also towels only for the adults. Unfortunately the pool was not open in Staybridges, we had to go to the Holiday Inn. Not a big deal but still.. Breakfast was ok, not suberb. Dinner buffet wasnt worth the price. The hotel is REALLY away from everything so a car is necessary for a longer stay. It is 20 km from any commercial center, there is a McDonalds in a few kilometers. Not even a cafe nearby. Quality / price is very good.
P

Princess

12 May 2021 - 13 May 2021
reviewed on hcom

5 out of 5 stars

Amazing hotel apartment! Aside from the exquisite interior designs of the rooms, What we love about it also is the completeness of the kitchen utensils..perfect for family staycations..We also love the their pool..
A

14 Mar 2022 - 20 Mar 2022
reviewed on hcom

5 out of 5 stars

The customer service is amazing,all the staff are friendly and helpful,the house keeping are doing amazing job with cleaning,keep it up.The breakfast is one of the best and they also provide shuttle to the mall which is close by metro station,they also provide shuttle to the beach and the expo 2020.can’t remember the names of the staff at the reception,they got excellent customer service Overall me and my family enjoyed our stay and would definitely come back again.
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