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Saveet
24 Aug 2023 - 2 Sept 2023
reviewed on expedia
5 out of 5 stars
My recent 9 night stay at The St. Regis Saadiyat Island Resort in Abu Dhabi was nothing short of exceptional. From the moment I arrived, I was greeted with unparalleled hospitality, exceptional service, and unforgettable culinary experiences that left me thoroughly impressed.
I was upgraded kindly to the sea view room and it was lovely. The butler and housekeeping team are exceptional.
One of the highlights of my stay was the outstanding breakfast experience which finishes at 1pm. Which meant my fam could have a proper lie in! The morning ambiance was set perfectly, with beautiful views and a welcoming atmosphere. The full team including Chef Lalit Singh and Waseem were always ready to cater to my families needs with a genuine smile.
The beach is natural at the St Regis which is a big plus! Their are also 4 pools to choose from and the pool staff including Kamal and Akhil were very attentive.
Unfortunately the outdoor wet area at the kids club was under refurbishment but I can foresee younger kids loving this area once completed.
Overall if your looking for a prestigious property, calm ambiance and attentive staff. This is the place.
E
Elizabeth
17 May 2023 - 22 May 2023
reviewed on expedia
5 out of 5 stars
We had a great time staying at the property for a one-week vacation with a toddler. The beach is nice and not too crowded (but a bit hot in mid May). We spent a lot of time at the main pool and the kids club. The staff were all courteous, friendly and a pleasure to work with. The kids club is well appointed with different sections that cater to different age groups (our toddler spent a lot of time next to the brio train play area). During the weekend locals like to visit the property with a day-pass and it was nice to see the kiddie pool at the kids club filled with fun and laughter. Some local kids (and hotel guests) were very rude to the staff and disregarded the safety warnings. The kids club manager handled it with grace but it may be a good idea to keep a watchful eye on the weekend pool area for the safety of your own kid(s) since there could be kids that walk all over their parents and other adults (and somehow get to checked into the kids club by themselves).
Special thanks to lifeguard Sajith who kept the little ones safe with a great sense of humor, pool staff Kamal, Nirmal and Islom who consistently went above and beyond to make our time by the main pool enjoyable. Thank you and we hope to be back again soon!
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Alok
4 Apr 2023 - 10 Apr 2023
reviewed on expedia
5 out of 5 stars
The St Regis is a high end luxurious experience in resort hospitality. It is fantastic for families - sun, sand, sea, pools and kids clubs. The food will tantalise everyone's tastebuds, have no doubt!
The staff are exceptionally helpful, friendly and appear sincere in wanting to make your stay a perfect one. No request is too much and they cannot do enough for you.
If you want to have first hand experience of what an exemplar in hospitality is, come here.
We would like to thank the staff we can remember, but there were too many to mention: Murtaza (our butler), Sarita, Anit, Elena, Matthew, Zia and sorry for those whose names we cannot recall. Thank you so much for catering for all our needs.
We will be coming again!
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Sofia
6 Apr 2022 - 7 Apr 2022
reviewed on expedia
3 out of 5 stars
The hotel overall is nice but it’s a very big hotel and pool and beach are quite far from rooms. Family friendly, full of kids everywhere.
Breakfast is great, but other than that, it feels like a 4 stars hotel compared with other 5 stars in Abu Dhabi and Dubai.
L
London mum
12 Oct 2017 - 16 Oct 2017
reviewed on expedia
4 out of 5 stars
Come armed with jumpers and scarves as the hotel is terribly cold with exaggerated air conditioning. Our children got sick and we had to keep them out of hotel facilities all day to avoid further damage. Even the kids club had a temperature you would expect for winter time indoor places in Europe, obviously great if you are wearing an abaya but not for a beach.
The beach restaurant is closed for works, and they are drilling in parts of the kids club too. When you are on the beach, there are heavy works on the left side of the hotel so you see and hear diggers etc. If we knew about these works we would have gone somewhere else. We stayed at the St Regis 3 times before but this time our experience was much worse. The hotel is always amazing but best to return in 1 year or so once the works are over, possibly in winter when the A/C makes the difference between inside/outside more pleasant.
In the meantime, the Park Hyatt is far enough from works to make it quieter I would think.
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Shaima
23 Jun 2017 - 26 Jun 2017
reviewed on orbitz
5 out of 5 stars
I went to the hotel with my kids on the Eid break. The kids enjoyed it a lot. they had fun all day long.
My only comment is that for such level of a hotel, I would've wanted some activities for older kids (12-16).
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msjones
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Upon entering the hotel, the ambiance is quite elegant and outstandinglyd beautiful. I was given my room key after about ten minutes upon my arrival, and was escorted to my room by staff. The room was located on the second floor of the hotel which is below the ground floor (3rd Floor). The room had a very foul odor of mold, so I was escorted back to the reception and was upgraded to a junior suite on the 5th floor. This room was absolutely fabulous!!!
A
20 Oct 2017 - 27 Oct 2017
reviewed on expedia
5 out of 5 stars
Great hotel. AC was problematic in rooms and even though we got moved the new rooms AC wasn’t functioning properly either. Occasionally took a while for butler service to answer phone too. Shame about the building work going on next to the pool too. Overall though staff were excellent, good facilities. Beach was awesome. Amazing kids club. Pricey but an enjoyable stay.