Crowne Plaza Istanbul Florya, an IHG Hotel

Not very kid friendly. Good location for access to public transport.

The property is nice and but overpriced and they charge you for everything; I was charged for condoms they left out in a family suite; I never used them I moved them bc I have small kids and they were just on the nightstand waiting to be touch so I put them on the shelf in the closet and was charged $25 for 2 unopened condoms; I was also charged for my kid cleaning up juice with a towel; Overall it’s not family friendly and I wouldn’t stay here again.

Close to the sea. Good for families. Friendly staff Traffic is bad to the downtown

We stayed with family and we enjoyed the hotel and the mall next to hotel

Everything was good accept for pool bar service. They didn’t bring me correct order and then when I asked to bring it they said that the menu always changes and that there were couple dishes with the same name on the menu. I asked for a manager- they did not want to call him- after I was persistent manager came in 30 minutes and it seemed he didn’t really care. He said that they had same dishes options on the menu, and next time he will tell his staff to let customer know and if I want they can bring other parts of ordered. I answered that after so much time I didn’t want it and it didn’t really help me as my family and I leaving hungry. He didn’t offer discount or real apologies. I felt that I paid $60 for nothing. My day was ruined. I think that in 5 star hotel - service should be better. Otherwise - reception is very pleasant. Spa is amazing

While in transit this hotel is great! the indoor and outdoor pool ans spa a one of the best in the city. The hotel is located on the hillside so that the lobby is on the ground floor and the rooms are located at lower levels. The security for car/cab access is similar to polat renaissance so very good! This hotel is very new and clean. Me and my family loved it. The only downside is that it it on the plane landing site. Ear plugs are a must. The hotel provided some in our room. The planes are fun with the kids.

Excellent location, perfect with a family. A lot of entertainment within walking distance. Everything was exceptional and we were very sad to say goodbye. Except for our first night when the hotel hosted a wedding. My family was exhausted but the loud music until the early hours of the morning didn’t allow us any sleep. The hotel did not choose to inform us about what an inconvenience this would be.