Ramada by Wyndham Singapore at Zhongshan Park (SG Clean)

I’ve been a Marriott gold member for several years but stays like these make me really question whether it’s even worth it. I made the reservation through Expedia so they immediately removed any of the gold member perks. Furthermore they charged me a higher fee for my 17 year old daughter and said my daughter was considered an adult even though I had already agreed to an additional price for a 17 year old child through Expedia. Customer service was of no help over this. Aside from my disagreement with Marriott on this, the following issues at the hotel should be addressed: -The daily hotel rate is overpriced considering Singapore has so many better hotel options for the same price in locations that are better suited for experiencing Singapore. -Shower water temperature was incredibly inconsistent, getting extremely hot then cold on its own. -shuttle to metro is very limited. For a hotel being as far away from its nearest metro station they should really consider a better option. -Breakfast was incredibly overpriced and Aloft staff member checking us in degraded the many great cultural food options nearby in an attempt to get us to pay for the Aloft breakfast. -Room was smaller than other Singapore hotels. Only area I can say was truly positive were the guys working downstairs at the front door and guys that take care of your bags. They were very friendly and helpful. However I would not recommend this hotel to anyone visiting the beautiful country of Singapore.

Customer service was excellent, namely Zack in the restaurant and Jay at the front. Friendly and helpful staff that made our 11 day stay there wonderful. Great to have shuttle service to the MRT station and hospital where we went everyday to visit a family member there. Breakfast was excellent and close to some good restaurants which was walkable to.