Courtyard by Marriott Denver Cherry Creek

Outdated and dirty. Our carpet had a strange substance splattered that should have been caught and cleaned by housekeeping. The bathroom floor needs a good scrub. The guy who checked us in appeared to be doing complex math to assign us a room. Honestly, I’m not sure what was so complicated. It must have taken half an hour, not kidding. Finally, they charge for parking which in this area is hooey. Do not recommend.

The staff mixed up several rooms and we’re not very nice about making it right… Although Jacob, Kevin and ryen were the best employees, and tried… I still felt they were a little slow to apologize and tried to fix the situation… One of the ladies upfront Milani she was terrible and argumentative… Otherwise, Jacob was excellent. He was the best. ! We had a family wedding there and they should’ve been very happy for all the business we gave them we had several family members who stayed there for a few days… We were trying to make it nice for the bride and groom who also stayed there… I really feel more could’ve been done rectify all the mistakes that were made, but unfortunately, they were very slow to do that. It’s too bad because we have other family members considering getting married in Denver and we would have recommended that hotel… Now we’re not sure so sure.

The stay was very satisfactory and convenient to our grandchildren’s home on Dartmouth near by.

Visiting family. The location was ideal, and the hotel was nice overall. Only complaints are; the bathroom was very small, and the $12/day to park in an asphalt lot seemed excessive.

Hotels near and far to choose from in Denver. We were visiting family in the Cherry Creek area and have a kiddo who wanted an indoor pool to avoid the daily rain. Location and indoor pool reduced our options. We were happy with our room size and cleanliness. We did have unexpected parking charges of $12/day, not expensive but unexpected for our 3 night stay which would have been considered when choosing a place to stay. The well sought out pool was so cold it was unbearable. We tried the hot tub and the chlorine was so strong we didn’t last more than 5 minutes and our eyes were burning. The front staff were apologetic and stated they’d let maintenance know but we never utilized the pool again as that experience was ruined. Overall location was perfect for our needs, and room was nice. Pool conditions might have been a fluke but very disappointing nonetheless.

The managers of the property were incredibly rude. I have never met such rude people at a hotel before. They attempted to cancel our reservation with no warning at all, contacting me around 7:22pm that I needed to contact them before 6pm. When I contacted them as soon as I received the email, they said the room was cancelled. They gave no reason at all and said there was nothing they could do. I was able to get my room due to help from family staying there, but there was incredible reluctance. I had even called ahead of time to confirm my reservation. In addition, I paid extra for breakfast ahead of time but they didn’t honor that request at all. I won’t be staying here again.

My family and I stayed here when we had some emergency work carried out on our home. As a short notice booking, the staff are very friendly and welcoming. In fact, Kevin from hotel management bought my young son some pool toys when he saw how excited he was about the hotel pool. That’s something I will always remember. The location of the hotel is in central denver with easy access to I-25 and Colorado Blvd with neighborhoods like cherry creek close by for shopping and dining. Overall, I was delighted with the experience this hotel offered.

It was a great experience as usual. We stay here around 5 times a year. Its always a great experience. The hot tub and pool are definitely a plus if you have kids.

It is very nice and located close to my family in Denver. We enjoyed seeing the sights throughout Denver and Colorado Springs

I went to Denver for a family gathering. I've never had such awesome service ever. The front desk and the Bistro treated me like royalty. Thank you so much for making my stay positively memorable.