Novotel Barcelona City

This hotel was in a great location and it was really clean. The staff were very friendly and the breakfast they offer is really great. The facilities are just really dated. The first room we checked into had broken air conditioning. The front desk staff knew about it and were willing to move us but it was more work for us with little kids. The beds are also older and it really just felt dated.

They will require you to get another room if you have 5 people (with 6yr old kid). Not very friendly and accommodating. Gave me a card for the room and accidentally walked in on someone’s room. Then Gave us the room key 3 different times it wouldn’t work on the elevator. So frustrating and the manager gave us a not so nice comment when I asked to escort us to our room. Never again going back here..

This is a nice business hotel in a good location, just across from the Westfield Glories mall. There were a few things that could have been done to make the stay better. -USB ports in the room (surprised this hotel doesn't have them and markets themselves as a business hotel, you need a full charger for every device) -One had a bin in the bathroom area, would have been nice to have one under the desk -Could not run a bath - now apparently this is due to the drought in Barcelona, but me running the water for 10 minutes trying to figure out how to plug the drain doesn't help. Staff downstairs wasn't helpful, said it was due to the drought, but there was no signage or anything in the bathroom. Pros - Nice children's area, filled with games, giant teddy bear all the children gravitated towards FYI - Breakfast is a bit of a rip off for the price. My family of 4 ate brunch next door at the Hoxton for the same price as the discounted breakfast at the hotel, no where near as crazy, messy or chaotic.

Superb, will recommend to family & friends!

We were a family of 4...room was a good size for all of us, bathroom area excellent. Sofa bed was like a bit rigid per comments from the girls. I really like the area...near a super Shopping Mall and pharmacy 24 hr open. Room was clean, daily service awesome. We purchase the breakfast buffet in advance and it was a good deal. Buffet is awesome, many things to pick (love the bread options!). A metro station was close to the hotel (5-7 min walk). Sagrada Familia is around 30 min walking. The only cons (-) for me was that there is no laundry in the hotel...I had to walk like 6 blocks to the nearest one (pretty easy and convenient)...the staff was very helpful getting the info of the safest and closest laundry.

Very clean hotel with a wonderful breakfast, rooms are very small, especially for families but it works.

Too small room for a family

Located next to train station and public bus options. The hotel offers several desirable amenities outside of the room to include rooftop pool, breakfast buffet (additional fee), and room service. The rooms are not equipped for families, lacking microwave and refrigerator.

This is great experience for our family travel. We planned this trip three years ago and got to cancel it due to Covid. This time we stayed in the same facility and everything is great.

We booked a familiar room x 4 and the sofa bed for the kids was really bad it s not possible possible that a 4 stars hotel is prividing such a un uncomfortable bed.