Heritage Village Resort & Spa Goa

Great service. Pleasant staff. Amazing restaurants. I would recommend for a family. The beach however is not the ideal option for swimming or taking a dip - rough and water currents. And yes, lots of cats. 😻

This property and staff way exceed my expectations. I recommend this facility unreservedly to anyone. I took my mom for her 84th birthday. It is safe, the staff are personable courteous and respectful. This is a very family friendly place and the guests too (during the time i was there Mar 23 to Apr 2) were well behaved folks. I wouldn’t consider myself a world traveller, but have travelled some, and stayed in many upscale hotels for work. Not sure if this facility ranks among the luxury hotels, but I would have to say for price the standards and quality are impeccable. The facility is full of amazing landscaping, blooming flowers. A 5 minute walk to the beach which is super clean and quiet.

It is very well laid out and family friendly. The staff around the property are incredibly attentive to the needs and requests of guests. The place is quiet but easily accessible. The pool is great with the cordoned off shallow pool especially attractive for little kids and the sanity of their parents. The staff at the check in, while helpful, could be slightly more efficient. All in all, we would visit the resort again. It was a lovely stay.

This was me and my wife's first trip to Goa and we couldn't have asked for anything better. We stayed 6 nights and the entire experience from check-in to check-out was excellent. We had the garden facing Club room which was a great decision. The balcony opens out to a lovely quiet lawn with deck chairs and coffee tables. Highly recommend it. The food was outstanding and there are plenty of options. The restaurant staff is polite, courteous and very accommodating. The pools, one for adults and a smaller kiddie pool are very clean and well stocked with floats for non-swimmers and kids. They also have a nice activity room that we thoroughly enjoyed - especially carrom and table tennis. The beach is just a couple of minutes walk from the resort. Lovely relaxing massages are a must at the Ayura Health Centre which you have to pay for, but is very cheap compared to home. I apologize i do not have the names but would like to thank the very friendly and professional therapists there. Another positive - only 20 minutes from the airport :) Special thanks to Anne for her impeccable hospitality.

This is my second trip back to this hotel because it was so lovely, last year with a friend and this year with my family. Both times I selected the all inclusive package. Unfortunately, the hotel has redefined the meaning of “all inclusive.” The hotels.com app gives several meal options, the highest option being the all inclusive. Last year, all inclusive meant: free airport transportation, free WiFi, free drinks (alcohol and regular beverages), all meals, and snacks - the true meaning of “all inclusive.” This year all inclusive has been stripped and reduced to: breakfast, lunch and dinner. Also in the app, it states that you will be receiving the all inclusive, but after the payment was made, the confirmation number came with the words “full board” rather than “all inclusive.” I am not a fan of the bait and switch/false advertising. If the hotel wants to save money by not offering free alcohol, fine, but how much is it really costing them to let people have a freaking Pepsi with their meal on an “all inclusive” package? The free WiFi was so slow I could hardly send a txt message and ended up having to pay for WiFi anyway. This experience was very off putting. Don’t call something all inclusive when it clearly is not, you stingy cheap buggers. When I click on and pay for all inclusive, it should be all inclusive. After saying that, the property is beautiful, activities throughout the day, live music in the evenings, courteous staff, great food, and a beautiful beach.