Nega Bonger Hotel

This is a beautiful hotel. My kids loved the pools and the playset. My husband and I loved the gym. Staff is very friendly. Food was great. Our room was large, beautiful and clean. We would definitely stay there again!

I will never stay at thia hotel again, and do not recommend that anyone else does either. There are so many good hotels in Addis Ababa to choose from and this unfortunately, is not one of them. When I checked in, the staff person tried to charge my card again even though my room was already paid for through Expedia. He then proceeded to tell me that my booking was without breakfast included and that l would have to pay for this as well. My booking did indeed include my breakfast. I got to me and my children's booked suite and it smelled of cigarette smoke, so I requested another room. They downgraded our room (which was a decent room, just not the one I paid for), even though I offered to pay for an upgrade. The manager kept trying to pressure me to go back into the room that smelled of smoke after the first night because it was "cleaned." As most people know, cigarette smoke cannot be cleaned out of a room in one day. I declined. Then, they tried to get me to move to "another room" which was also not an upgrade or equal to my original room. Only after complaining repeatedly to Expedia, did they offer me an upgrade for my last night which I declined because there was no reason to do this for the last night only. And furthermore, I did not want move from room to room to room on my holiday...with 2 children none the less. All I asked for was a refund in the difference of the room prices. They declined! This terrible hotel made my first experience in Ethiopia a headache.

Great decor, common spaces and room size (I booked a suite). Shower is excellent with lots of pressure and hot water. Breakfast was very good. Wifi is slow but typical. My only complaint is the pool is dirty. I know they are working on it but ithe pool was disappointing because our kids said it was gross and wouldn’t use it. If they fixed the pool, this place would be near perfect. I will definitely stay here again.