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Hacienda Samana Bay Hotel & Residence

9.4/10 Exceptional
(331 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hacienda Samana Bay Hotel & Residence is a great option for families seeking a relaxing and enjoyable holiday. Families appreciate the hotel's beautiful views from both the rooms and pool area, multiple pools including a children's pool, and friendly staff who cater to family needs. While some inconsistencies in food quality have been noted in reviews, the overall experience is considered positive by many families.

Guest highlights

The amazing views from the rooms and pool area.
The friendly and helpful staff who are attentive to family needs.
The multiple pools, including a designated children's pool.

About the hotel

Along with 3 outdoor pools, this smoke-free hotel has a restaurant and 2 poolside bars. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, 3 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite.

Nearby attractions

Located in Samaná, Hacienda Samana Bay Hotel & Residence is in the suburbs and on the waterfront. Samana Bay and Playa Cayacoa reflect the area's natural beauty and area attractions include Whale Museum of Samana and Samana Zipline. Spend some time exploring the area's activities, including whale-watching.

Popular amenities

Family friendly

3 outdoor pools
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
2 poolside bars and 3 bars/lounges
Coffee/tea in common area(s)
Free daily reception
Free full breakfast available daily 7:00 am–10:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pool access ramp on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

3 outdoor pools

Outdoor

Garden
Outdoor entertainment area
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Front-desk safe
Lockers available
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Las Americas International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Hacienda Samana Bay Hotel & Residence
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hacienda Samana Bay Hotel & Residence

Latest reviews (5)

S

Salvador

22 Aug 2024 - 23 Aug 2024
reviewed on hcom

5 out of 5 stars

My family and I loved staying at Hacienda Bay Samana, great place with very good services and attention. Daniel was very friendly, professional and helpful.
M

Maria

1 Apr 2024 - 2 Apr 2024
reviewed on expedia

5 out of 5 stars

The property looked better than the pictures. Clean, the staff is very friendly, hotel and room furniture is new. The only downside is a far drive but it was Worth it. Would recommend this place to family and friends.
E

Erica

19 Jun 2023 - 24 Jun 2023
reviewed on expedia

4 out of 5 stars

Pros: -had two pools, a kid pool, and two hot tubs-view from pool was amazing! -had free breakfast with lots of choices -have a fruit juice on arrival and a bottle or wine -front desk was very helpful and our son particularly liked one of the security guards that was very friendly -smart TV -underground parking with a security guard -dog friendly-only $25 fee -some of the employees could speak English -clean outside area-places to walk dog that has security -hotel can set up excursions through action tours-but know the prices before you go! We used them for the el limon and los haitises tours and it was great. The last day they tried to take us to the beaches for $150!! Just know before you go! -cool balcony and views of bay-could hear the bikes -good a/c Cons: -when we arrived the pool had green stuff on the floor -not all the breakfast food came out fully cooked -stopped drinking natural juices and using ice because we got sick -sometimes gave us bad fruit -food from menu would change-got the shrimp risotto one night and it was pesto flavored and delicious. The next night it was yellow and not as good. -order burger twice-both times the bacon was raw -they are working on the downtown area-this hotel is a little ways away from restaurants and there aren’t the best choices around. -water in shower smelt like chlorine from the pool…I really hope not Overall, it was a good experience.
M

Madeline

4 Mar 2023 - 5 Mar 2023
reviewed on expedia

5 out of 5 stars

An amazing place to go with your partner, family and friends. The food was good too. And beautiful with fantastic view.
A

Ana

Invalid Date - 1 Jan 2023
reviewed on expedia

5 out of 5 stars

Excellent view from the rooms and the pool area is priceless. The staff was very friendly and willing to help with all our requests. I was traveling with my toddler and all our needs were met. Will definitely come back.
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