Pullman Bunker Bay Resort Margaret River

The Resort is out of town and on the beach; the peace that comes with that also means you have to use your car whenever you are going somewhere, and if you are having a drink, you can only eat at the resort - there are no ubers in Bunker Bay! We arrived in the evening, eco resort also means 'no lights used' and had to transfer everything from the car in the dark - mothers day flower arrangements were broken and items lost in the transfer and evening drive in a golf cart to get to your room. Fun for the kids, but inconvenient peace.

We love staying at Bunker Bay for some rest and relaxation. The pool area is lovely and we love the breakfast. It suits both families and couples. It can be very expensive so we don’t stay as often as we would like to.

The beach at Bunker Bay was a highlight for my family. Such easy access from the resort. The kids loved the heated pool and the staff were so friendly.

Having stayed at the resort before I thought what better place to go for our mini honeymoon/baby moon. Firstly - Getting in contact with reception, house keeping or the restaurant over the phone be it from an outside line or from direct phone in the room is proving to be impossible . I actually was calling from both lines and it took 4 minutes for my outside line to be picked up and the internal room phone went unanswered as it had done multiple times with no function to leave a message . 2. On arrival our room appeared to have not been fully prepped for our check in with the most basic amenities such as hand soap so we had to request these. 3. Despite being given a lovely letter at check in that talks about their cleanliness measures- turns out basic room cleaning is on request only . This would have been fine had it been communicated to us - which could have easily been done on the two previous occasions where I asked for either soap, fresh towels and it was only when I called to ask again as ants were now in our room . 4. Multiple guests had dirty dishes left out in the beautiful gardens for DAYS!! I completely understand and am sympathetic to possible staff shortages but you’d expect for the price you pay ( over $1200 for 4 nights) and the reputation of the resort a better quality of service is offered . On a side note - booking way in advance for dinner at the restaurant is a must as they only do 5.30pm and 7.30pm sittings .

It is a beautiful resort in a stunning region. Unfortunately there was a noticeable lack of staff compared to usual visits and our room wasn’t ready until 5pm but the children were more than happy to play at the beach until tea time and the front manager was very apologetic.