Exe Prisma Hotel

Pro: early check in was possible Spacious room ( family room 40 M2) location great Staff attentive Breakfast Restaurant Contra: room pretty beaten up, old ( they are also renovating the rooms, would have been nice to get one of the new ones) Bathroom was not clean enough, mold build up Overall good experience.

Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.

This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.

Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!

This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.

Good location, big rooms, good for families. Service was good. Hotel needs renovation, showing its age.

Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.