Yomo Centric

I did not have a chance to take pictures but the cleaning staff weren’t above and beyond each day, great hotel for families. The breakfast has everything you can think of, delicious coffee, waiters were always nice to us. Front desk staff always ready to help and greeted us each day with a smile, will stay here every time we visit Andorra

The room was let down by the bathroom. The shower head jets were full of calcium deposits. So we had to clean it to use it. The sealant around the shower looked like it had been put on with a shovel. Some of it was discoloured. However breakfast & location very good. But on 3rd night a family took the 2 rooms next to us. The first night the yelling, banging and running around started at 10.30pm. At 11.15 pm I went and asked for them to be quiet. There was a female adult in the 1st room - she apologised and all quiet within 15 minutes. The second night it started again at the same time but the children were also running up and down in the corridor. At 11.30pm I went out. No adults. 2 children ran yelling into one room, slamming the door and the others ran off and got in to the lift. In the morning we complained. The reservations manager was called. She apologised and said she would move us and upgrade us to a junior suite (room 510). Our possessions would be moved and to ask for the new key on our return. So we did. The “chief”receptionist said that she wasn’t giving us the suite but another room on the original floor. She also said that our belongings hadn’t been moved as “they didn’t do that”. When we expressed our disappointment she said that the family had checked out so our original room was ok. So apology and upgrade gone. Got into old room. Not been serviced. Went back to receptionist. She became very aggressive when I complained. Moved ourselves to new room.

Great place for family, very centric!